Who is Flatworld Solutions?

Started 17 years ago, offering data processing solutions, Flatworld Solutions, now offers a rainbow of specialized services across different industry verticals. These help our clients save precious time in assessing vendor capabilities, negotiating contracts and sorting out legal, compliance & SLA issues. Here's a quick snapshot of Flatworld solutions:

  • ISO 9001:2015 certified services outsourcing company
  • Offering technology-driven services to over 18488 global customers, across 167 countries
  • Providing more than 14 different IT services
  • Offering huge plug-and-play benefits with mitigated risk, accountability, transparency and single point of contact
  • Achieving 99% success rate in project handling
Why Choose Flatworld?

Why Choose Flatworld?

Flatworld Solutions has been offering customized business solutions for more than 17 years, which are as diverse as Call Center, Document Management, Engineering, Finance, Technology and Research & Analytics, with great élan. We are admired for re-engineering processes, improving quality, reducing turnaround time and maximizing profitability by increasing productivity.

What makes us an ideal outsourcing partner?

  • Over 10 global delivery centers with world-wide delivery network
  • Technology driven solutions & state-of-the-art infrastructure
  • Experienced workforce with superior technical skills
  • Affordable solutions with complete security and confidentiality
Our Global Delivery Model

Our Global Delivery Model

Being a multidimensional company, we know that each country has different area of expertise; so, we provide our customers with services from the country that executes it best. We have established multiple global delivery centers, due to following advantages:

  • India - IT and ITES-related services, time-zone advantage, domain expertise, faster TAT, lower costs and high-end technology
  • Peru - Best technology, software and infrastructure, cost-effective prices
  • Bolivia - Technology services, low prices, Atlantic Time zone
  • Philippines - Personnel skilled in animation, call center & Finance
  • Kenya - Transcription services
  • Paraguay - Software development, data processing and contact center services
Benefits of Outsourcing

Benefits of Outsourcing

Outsourcing helps organizations execute their non-core or temporary tasks in less time and cost, without worrying about infrastructural or administrative hassles. These are just a few reasons why people outsource -

  • Increased productivity and efficiency
  • Access to skilled resources at less cost
  • Core business focus and streamlined revenue generation
  • Business transformation
  • Less turnaround time due to time zone advantage
  • Less dependency on internal resources and timely execution

Over 18488 global customers across 167 countries have outsourced their business processes to us, and the number is growing.

Who is Flatworld Solutions?

FLATWORLD PHILIPPINES WON
ASIA’S LEADING SME 2020 AWARD FROM ACES
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The Flatworld Story

Jacob William, President and Group CEO

Flatworld Solutions - Who We Are?!!

Jacob William, President and Group CEO: Starting with data processing over 12 years ago, Flatworld Solutions offers 21 different IT services today, ranging from the relatively simple to the most complex processes.

Customer Testimonials

First let me congratulate you on the efficiency of your staff. Your team provides great services and I am really happy with their work. Keep up the good work.

MD,
Leading Real Estate Studio in Israel
View all Testimonials

Call Center Testimonial by Mischa Dupont - FWS

Mischa Dupont, Founder/CEO at Dupont Solutions about Flatworld Solutions Customer Service. Don't just take our word for it! See what our satisfied customers from different segments have to say about their experiences.

Video Testimonials

Customers We Have Served Over the Years

  • Korchina
  • Fujitsu
  • MSN
  • Redwood E-Learning Systems
  • International Career Institute
  • Enpevita
  • Loomis

What's New!

Articles

How Remote Patient Monitoring is a Boon in the Post-COVID Scenario?

With an unprecedented increase in COVID cases, there is constant stress on healthcare systems to meet the demand for resources.

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Top 17 Best Practices and Actionable Tips for Contact Centres Post-COVID

Here is a comprehensive list of 17 best call center practices that will help you restart your call center with a bang to bring back the productivity that was lost in the wake of the global pandemic

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Top 10 Call Center Security Trends and Predictions for 2021

Read this article to learn about data security trends and predictions in the call center industry for 2021

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Can Blockchain Spearhead the Fintech Revolution?

Read this article to learn how blockchain technology stands poised to seriously disrupt the financial services sector

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Enhance your Customer Experience with These Top 6 Digital Transformation Trends

Read this article to learn about the top 6 digital transformation trends that can enhance your customers’ experience

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Services

App Localization Services

Visibility and demand for your application are crucial for success, so outsource app localization services to drive interaction with audiences at rates starting at ¢8 per word

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Legal Managed Services

In the transformative era, we help businesses understand how legal connections are the key to building strong connections at rates starting at $10 per hour

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Legal Secretarial Services

Get legal secretarial support for document management, maintaining PACER, charting, and much more on a short-term or long-term basis at rates starting at $10 per hour

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Construction Materials Testing Services

Get expert, accurate, and timely construction materials testing services at prices starting at $12/hour

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Physician Referral Services

We enable consumers to connect with on-net hospitals and help physicians get referrals at prices starting at $1280/FTE per month

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