Who is Flatworld Solutions?

Started 15 years ago, offering data processing solutions, Flatworld Solutions, now offers a rainbow of specialized services across different industry verticals. These help our clients save precious time in assessing vendor capabilities, negotiating contracts and sorting out legal, compliance & SLA issues. Here's a quick snapshot of Flatworld solutions:

  • ISO 9001:2008 certified services outsourcing company
  • Offering technology-driven services to over 18488 global customers, across 167 countries
  • Providing more than 14 different IT services
  • Offering huge plug-and-play benefits with mitigated risk, accountability, transparency and single point of contact
  • Achieving 99% success rate in project handling
Why Choose Flatworld?

Why Choose Flatworld?

Flatworld Solutions has been offering customized business solutions for more than 15 years, which are as diverse as Call Center, Document Management, Engineering, Finance, Technology and Research & Analytics, with great élan. We are admired for re-engineering processes, improving quality, reducing turnaround time and maximizing profitability by increasing productivity.

What makes us an ideal outsourcing partner?

  • Over 10 global delivery centers with world-wide delivery network
  • Technology driven solutions & state-of-the-art infrastructure
  • Experienced workforce with superior technical skills
  • Affordable solutions with complete security and confidentiality
Our Global Delivery Model

Our Global Delivery Model

Being a multidimensional company, we know that each country has different area of expertise; so, we provide our customers with services from the country that executes it best. We have established multiple global delivery centers, due to following advantages:

  • India - IT and ITES-related services, time-zone advantage, domain expertise, faster TAT, lower costs and high-end technology
  • Peru - Best technology, software and infrastructure, cost-effective prices
  • Bolivia - Technology services, low prices, Atlantic Time zone
  • Philippines - Personnel skilled in animation, call center & Finance
  • Kenya - Transcription services
  • Paraguay - Software development, data processing and contact center services
Benefits of Outsourcing

Benefits of Outsourcing

Outsourcing helps organizations execute their non-core or temporary tasks in less time and cost, without worrying about infrastructural or administrative hassles. These are just a few reasons why people outsource -

  • Increased productivity and efficiency
  • Access to skilled resources at less cost
  • Core business focus and streamlined revenue generation
  • Business transformation
  • Less turnaround time due to time zone advantage
  • Less dependency on internal resources and timely execution

Over 18488 global customers across 167 countries have outsourced their business processes to us, and the number is growing.

Who is Flatworld Solutions?

The Flatworld Story

Jacob William, President and Group CEO

Flatworld Solutions Receives ISO/IEC 27001:2013 CERTIFICATION

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Customer Testimonials

First let me congratulate you on the efficiency of your staff. Your team provides great services and I am really happy with their work. Keep up the good work.

MD,
Leading Real Estate Studio in Israel
View all Testimonials

Customers We Have Served Over the Years

  • Korchina
  • Fujitsu
  • MSN
  • Redwood E-Learning Systems
  • International Career Institute
  • Enpevita
  • Loomis

What's New!

Articles

6 Ways in Which Culture and Brand Affect Client Experience

Creating a value-driven & customer-centric culture can help you boost customer relationships

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How to Gain the Trust of Customers by Showing That You Care?

Gain customer trust by learning 7 practical ways to increase your market reach & attract more customers

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Top Customer Experience Trends to Watch Out for in 2020 and Beyond

Customers anticipate customized, multimodal, & proactive relationships. Know the top customer experience trends of 2020

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7 Top Customer Service Skills Your Business Needs to Acquire

Going forward, customers will be loyal to brands who provide the best customer service. Know the skills your business needs to acquire

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6 Call Center Trends that Will Make an Impact in 2020

Call center trends that are making waves. Read ahead to find out if you are ahead or behind the new trend

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Services

Reservation Booking Services

Get access to effective tracking of responses and resources who will manage all your reservation booking needs by choosing FWS' call center team

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Interrogations Transcription Services

We provide interrogation transcripts of legal recordings, confession, and other confrontation between law enforcers and interviewee at affordable rates to aid legal proceedings

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Endocrinology EMR Services

We will automate your inefficient data mining and medical documentation process and achieve a true paperless environment with Endocrinology EMR Services

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Real Estate Photo Clipping Services

Drive buzz and clock more sales by outsourcing real estate photo clipping. We will remove unwanted elements from your real estate photos to enhance the visual appeal

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Arbitration Transcription Services

We can transcribe arbitrations for legal recourse because our transcripts can help in both binding and non-binding cases to help you get faster resolution

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800-594-9501

INDIA PHILIPPINES USA