Who is Flatworld Solutions?

Started 17 years ago, offering data processing solutions, Flatworld Solutions, now offers a rainbow of specialized services across different industry verticals. These help our clients save precious time in assessing vendor capabilities, negotiating contracts and sorting out legal, compliance & SLA issues. Here's a quick snapshot of Flatworld solutions:

  • ISO 9001:2015 certified services outsourcing company
  • Offering technology-driven services to over 18488 global customers, across 167 countries
  • Providing more than 14 different IT services
  • Offering huge plug-and-play benefits with mitigated risk, accountability, transparency and single point of contact
  • Achieving 99% success rate in project handling
Why Choose Flatworld?

Why Choose Flatworld?

Flatworld Solutions has been offering customized business solutions for more than 17 years, which are as diverse as Call Center, Document Management, Engineering, Finance, Technology and Research & Analytics, with great élan. We are admired for re-engineering processes, improving quality, reducing turnaround time and maximizing profitability by increasing productivity.

What makes us an ideal outsourcing partner?

  • Over 10 global delivery centers with world-wide delivery network
  • Technology driven solutions & state-of-the-art infrastructure
  • Experienced workforce with superior technical skills
  • Affordable solutions with complete security and confidentiality
Our Global Delivery Model

Our Global Delivery Model

Being a multidimensional company, we know that each country has different area of expertise; so, we provide our customers with services from the country that executes it best. We have established multiple global delivery centers, due to following advantages:

  • India - IT and ITES-related services, time-zone advantage, domain expertise, faster TAT, lower costs and high-end technology
  • Peru - Best technology, software and infrastructure, cost-effective prices
  • Bolivia - Technology services, low prices, Atlantic Time zone
  • Philippines - Personnel skilled in animation, call center & Finance
  • Kenya - Transcription services
  • Paraguay - Software development, data processing and contact center services
Benefits of Outsourcing

Benefits of Outsourcing

Outsourcing helps organizations execute their non-core or temporary tasks in less time and cost, without worrying about infrastructural or administrative hassles. These are just a few reasons why people outsource -

  • Increased productivity and efficiency
  • Access to skilled resources at less cost
  • Core business focus and streamlined revenue generation
  • Business transformation
  • Less turnaround time due to time zone advantage
  • Less dependency on internal resources and timely execution

Over 18488 global customers across 167 countries have outsourced their business processes to us, and the number is growing.

Who is Flatworld Solutions?

FLATWORLD PHILIPPINES WON
ASIA’S LEADING SME 2020 AWARD FROM ACES
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The Flatworld Story

Jacob William, President and Group CEO

Flatworld Solutions - Who We Are?!!

Jacob William, President and Group CEO: Starting with data processing over 12 years ago, Flatworld Solutions offers 21 different IT services today, ranging from the relatively simple to the most complex processes.

Customer Testimonials

First let me congratulate you on the efficiency of your staff. Your team provides great services and I am really happy with their work. Keep up the good work.

MD,
Leading Real Estate Studio in Israel
View all Testimonials

Call Center Testimonial by Mischa Dupont - FWS

Mischa Dupont, Founder/CEO at Dupont Solutions about Flatworld Solutions Customer Service. Don't just take our word for it! See what our satisfied customers from different segments have to say about their experiences.

Video Testimonials

Customers We Have Served Over the Years

  • Korchina
  • Fujitsu
  • MSN
  • Redwood E-Learning Systems
  • International Career Institute
  • Enpevita
  • Loomis

What's New!

Articles

Manage Air Quality with Efficient HVAC Systems During COVID-19

Flatworld Solutions (FWS) can design and develop HVAC systems to help prevent the transmission of COVID-19.

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How Remote Patient Monitoring is a Boon in the Post-COVID Scenario?

With an unprecedented increase in COVID cases, there is constant stress on healthcare systems to meet the demand for resources.

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Top 17 Best Practices and Actionable Tips for Contact Centres Post-COVID

Here is a comprehensive list of 17 best call center practices that will help you restart your call center with a bang to bring back the productivity that was lost in the wake of the global pandemic

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Top 10 Call Center Security Trends and Predictions for 2021

Read this article to learn about data security trends and predictions in the call center industry for 2021

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Can Blockchain Spearhead the Fintech Revolution?

Read this article to learn how blockchain technology stands poised to seriously disrupt the financial services sector

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Services

Digital Twin Implementation Services

Improve productivity and reduce maintenance costs by implementing a digital twin of your physical assets and processes at prices start at $12/hour

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Managed Application Services

Modernize your cloud environment, monitor and maintain your on-premises applications, and continuously innovate and scale your applications to meet your business goals at prices starting at just $15 an hour

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Thematic Mapping Services

You can get professional thematic services that include designing special-purpose statistical map on the variability of distributions in a colour-graded scale at rates starting at $12/hour

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What is MSuite and How Can It Help Your Business?

The future problems in Mortgage are never too distant to shrug off as an afterthought. So MSuite is the solution to the present and future mortgage workflow challenges – Automation at its finest

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Flask Web Development Services

Web development using Flash is a specialty we possess to ensure your web development projects are completed as per the plan within the promised TAT at rates upwards of $15 per hour

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