Do you need a custom CRM System? Do you think you can make your business prosper with a high-grade CRM System? Customer Relationship Management (CRM) software has become one of the most popular forms of management software. Effective CRM systems contribute to increased sales, track sales performance, segment your customers, and general exposure. CRM development services enable you to efficiently manage customer data, including information about past purchases, patterns, and preferences. This improves the customer experience of your company and increases customer satisfaction with your products and services.
If you are looking for an experienced and qualified CRM development service providing company, then Flatworld Solutions is the right choice for you. Custom CRM development solutions from Flatworld Solutions can provide integrated analytics tools that provide insight and help increase customer satisfaction.
CRM Development Services We Offer
Are you satisfied with your current CRM System? Each business has unique characteristics and business needs, so once you have set your CRM development goals, you decide what type of CRM development services you need. Hence, to cater to the varying needs of different clients, FWS offers a wide range of services, including -
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End-to-end CRM Application Development
We discuss your goal, logic, scope, architecture, and other ideas and turn them into a comprehensive solution. Our project team develops your idea from scratch and our development team takes up the project from start to finish and deliver before the deadline.
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CRM Modules Development
CRM Modules like productivity and KPI tracking, log management, task creation and tracking, performance analysis and monitoring, real-time data analysis, reporting, and lead generation can be created and integrated separately by our developers.
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Custom CRM Development
We provide Custom CRM solutions with features and mechanisms for the automation of your business. Our custom CRM development services will help you stay updated with the latest global business trends, optimize and automate your operations, and also help you manage, and analyze your customers.
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CRM Platforms Customization
As a CRM Development service provider, we can also customize a third-party CRM platform, optimize it, and extend its functionality by streamlining the processes and workflows. This will maximize your companies' efficiency and productivity.
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CRM Application Upgrade and Maintenance
We provide you with the most seamless maintenance of your CRM system and continuously help upgrade it to keep up with the industry.
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CRM Analytics Solutions
We can integrate and develop your CRM system with comprehensive analytical tools such as tracking solutions, dashboards, mapping, case studies history and also integrate it with chatbots, social media networks, email, and phone for customer segmentation and effective business prediction.
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CRM System Integration
As a CRM development service providing company, we can take your current CRM platform and integrate it with other applications or add new components to it. This will save you time and money and will take only a few days to complete.
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Migration Services
Over the years you may have collected data about your customers and would like to save it. Flatworld Solutions can help you migrate data from one CRM to another without losing any information.
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CRM Consulting Services
Our CRM experts provide consultation by analyzing the requirements of the client and their business and will draw out a plan accordingly on the type of CRM system required, and the deployment of the plan.
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Mobile CRM Solutions
At Flatworld Solutions, we develop mobile CRM applications to achieve a quick turnaround, real-time updates to resolve customer queries. The mobile CRM applications give you access to various devices such as smartphones, laptops, tablets, etc.
CRM Development Process We Follow
FWS is a world's leading and established CRM development service provider and can support you in developing your company's customer-oriented business process and customer loyalty strategy. At FWS, we have a stringent process flow to ensure that each customer receives quality and exceptional CRM development services. The process flow it involves are as below -
01. Requirement Analysis
We begin by understanding and studying your company and business objectives to create a CRM software design that is customized to your business needs
02. Analysis and Planning
We analyze all the information we collect from our clients, discuss with our team of developers, and come up with a solution that is best suited for the business requirements. We continue to discuss the components with the client throughout the process of the designing of the CRM
03. Design and Coding
With the plans and analysis in place, verified and confirmed by you, our team of expert developers and testers start on the designing and coding of the system
04. CRM Development Company
With our highly skilled team of developers, designers, and testers we develop your custom CRM software that uses the latest and most effective techniques and technologies
05. Integration and Testing
Once our team starts to build your CRM software, our testers and quality analysts test the codes and software to make sure they work just the way they need to. To ensure the system works properly, every code is tested piece by piece and module by module
06. Deployment
Once your CRM software has been built by our experts and tested, it is rolled out in the production environment. In the production environment end, users can start using the CRM system and exploit its full potential
07. Customer Support
Even when the CRM system is in the live environment, we continue to give support by continuously improving the features and evolving the system to comply with the needs of the client
Industries We Serve
Other Services You Can Benefit From
Why Choose FWS for CRM Development Services?
Flatworld Solutions is a prominent CRM development service provider with multiple operating centers around the globe. When you outsource CRM development services to us, you not only receive quality and error-free services but also get access to plenty of other advantages, such as -
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ISO Certified Service Provider
Our ISO certification ISO 9001:2015 standards prove the security standards we provide of the developmental process and providing data protection to sensitive information.
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Cost-effective Service Provider
Building a well-integrated, customized CRM solution for your organization has costs and prices. This is why Flatworld Solutions can offer every company the best CRM development service at an appropriate development cost.
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Consistent Quality
Our standardized quality assurance and quality control allow us to meet and exceed the expectations of our clients.
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A Holistic Approach
We combine different processes like data migration, infrastructure building, multi-platform integration, etc., into one and create a product design for your business.
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Access to Highly Skilled Professionals
We have a team of talented and experienced experts with over 20 years of industry experience, which allows us to continue to offer our customers CRM development services at a reasonable price. With our expertise in developing customized software, you can create feature-rich CRM applications for your organization.
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24/7 Customer Support
Our 24/7 customer support helps our clients from all over the globe and different time zones. Our customer support team will answer all your queries and will also assist you in troubleshooting.
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Transparency
We provide full transparency of our work and services. We work closely with our clients and provide them with updates as often as they prefer. We ensure that our clients are part of all the processes in the development of their custom CRM system so that it fits their business plan.
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Single Point of Contact
Each project has a dedicated team of developers, test engineers, QA engineers, and business analysts. Our specialists provide updates at every stage of development.
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Integrated & Intuitive
Our software is completely customizable and easy-to-use. We can also help integrate our CRM software with major platforms with internal tools that are already in use.
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Latest Tools and Technologies
We use the latest tools and technologies to ensure that our customers receive the best CRM solutions to meet their business environment.
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High Scalability
Custom CRM software is more flexible and scalable than standard solutions and can grow your business and improve the customer experience within your organization. By partnering with Flatworld Solutions which offers custom CRM development services, you can expect the resulting CR-M solution to be scalable and ready to grow the company by closely mapping its processes and seamlessly integrating with your existing systems.
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Faster Turnaround Time
Flatworld Solutions uses methodologies that provide quick results and avoid delays in the development of the system. The first phase of the CRM development takes about 2 to 3 months leading to further changing and adding features to the system for it to be fully functionally ready within a time frame of 6 months.
Client Success Stories
Flatworld Deployed an iOS Task Management App for an Australian Client
Our team developed an iOS task management app that lets users exchange texts as well as audio and video in real-time.
Flatworld Deployed an Augmented Reality App that Helped Clients Choose the Best Air Conditioner
Our team developed an augmented reality app for a client based in London that helped users choose the best AC.
Outsource CRM Development Services to Flatworld Solutions
Testimonials
We thank Flatworld for the excellent job done in helping us create and develop our program. Everyone was professional, reliable, excellent, and hard working.
Spokesperson, Leading System Integrator, EMEA Region More Testimonials »Flatworld Solutions is a leading CRM software development company that is a great choice for those working in the marketing, sales management, marketing analytics, and marketing automation business. We work with various industries to modify and integrate modules into their multi-platform system that bring together multiple solutions to control multiple business processes.
If you are looking for a CRM software to suit your business needs or you have a software development system that you need to implement, then contact FWS to outsource CRM development services. We will get in touch within a quick time to know your needs and give a customized quote.
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USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
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