In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
If your organization needs someone to manage its IT services, you can trust us to effortlessly handle your IT support, 24/7 monitoring, strategic IT consultation, and much more, at just $15/hour
If you must securely store massive amounts of client's personal and financial data, or If your insurance agents want data to serve customers, you'll need the best out of your IT infrastructure. So, what if your IT systems are down, then time and revenue loss must be controlled and the up-time of core applications be maximized - And if you think traditional methods are slow, you certainly need experts. And that's where Flatworld Solutions comes in. We capture real-time data to open doors to new opportunities.
Flatworld Solutions has over 16 years of experience in project management capability and IT integration. Our experts are aware of insurance companies and stay abreast about trends, & evolving regulations. With our managed IT services, we keep client's systems up and running 24/7, effectively deal with network attacks, and provide exemplary service to their customers.
Managed IT Services We Offer
We can help you ensure that your IT infrastructure functions stably, optimally and securely. Monitoring and managing your IT environment remotely is a breeze for our experts; we perform proactive identification, escalation and resolution of problems before they happen, through -
Our team is on the job 24/7, providing support and continuously monitoring your infrastructure to ensure that servers, networks, end-user assets and storage are up and running with the least downtime. This also includes the management and support of mobile devices where BYOD is implemented.
Migration from Legacy Infrastructure
With emerging technologies transforming the IT landscape across industries, it's necessary to overhaul and modernize your infrastructure. At Flatworld, we provide streamlining and modernization services, helping insurance companies to stay competitive and retain an edge over the competition.
Data Center Consolidation
With infrastructure modernization, comes the need for comprehensive management, without which you may end up with complicated and contrasting enterprise systems. The consolidation of data centers is a critical component of the infrastructure. It brings together separate business units and merges business processes to make an enterprise agile and secure.
Backup and Recovery
We provide localized backup in the rare case of downtime, and begin local recovery procedures immediately, to mitigate damage for both end-user devices as well as servers. Our robust disaster recovery strategy helps organizations get back to normalcy in the shortest time possible. Through the Recovery Assurance service, we help run and measure your RTO and RPO regularly and in a certified manner.
The growing instances and increasing sophistication of cyber-attacks have made it necessary to implement strong security for organizations, without which data access, transfer, sharing, and storage may become risky or impossible. Flatworld Solutions can help you deal with the threat landscape and manage enterprise risks effectively through firewalls, web filtering, anti-malware, anti-virus, and other methods. We monitor security round the clock to identify potential threats and deal with them proactively.
Cloud and Hosting
We provide managed hosting solutions from our data centers which are fully compliant with HIPAA and PCI. Our cloud services help you stay abreast of modernization. Our tailormade cloud computing services help you gain the highest value from your cloud computing strategy. Cloud services also help you stay mobile and provides access on the go, enabling you to serve your customers better.
Managed IT Services for Insurance Process
At Flatworld Solutions, we pride ourselves on following industry best practices and state-of-the-art working methodologies. We have a standardized process when it comes to any project that we undertake -
We take the time to understand your business requirements, goals, competition, etc.
We then create a detailed blueprint of everything that we will be required to do to keep your infrastructure up and running round the clock
Next, we will do a test run, especially when it comes to the deployment of firewalls and other security protocols, as well as remote monitoring
Once we are satisfied with the effectiveness of security protocols, we deploy them and begin remote monitoring service
Depending on your budget, you can hire a team, a dedicated resource for the whole project or on an hourly basis or outsource the entire project to us.
ISO Certified Managed IT Services for Insurance Service Provider
FWS is an ISO 9001:2015 certified company that holds the reputation for offering the highest quality services. Our services can easily transform your workflow without hassles.
The security of your data is completely our responsibility. We take the best measures to ensure that our data doesn't fall into wrong hands no matter what.
Our quality of service and expertise in our specialization is seen from the international certifications that we have received, like ISO, HIPAA, ICD 10, ICD 11, DSM 5, and RBMA.
Our team can be approached at any time that you need - and this is critical for managed IT services. Support is always available for you.
Flatworld Solutions has a strong workforce of skilled and expert professionals who are dedicated to their job. We also implement cutting edge technology to ensure that your infrastructure is stable and available to you whenever you want.
We use a range of technologies powered by automation to make the typical workflow in the insurance domain more streamlined. Not only will that shape your business to face more complex challenges, but it also frees you to focus on decision making.
All our services and products are designed for scalability so that even when you add more servers or end-user devices, or more locations, our managed services will smoothly handle the extra workload.
Client Success Stories
IT Support Services for Insurance Company
A motorcycle insurance company based out of the UK was provided with the best IT support. Our solution helped the client to cut the downtime and enhance business performance.
We thank Flatworld Solutions for the wonderful job in helping us develop our program. Everyone was professional, excellent and hard working. Thanks to them, we were able to achieve our goal on time, and we look forward to being able to continue working with them in the future.
Outsource Managed IT services for Insurance to Flatworld
Managed IT services from Flatworld Solutions can transform your IT environment and enhance your operational efficiency, enabling you to stay competitive and boost productivity. Our reliable, secure, and cost-effective managed IT services can help your Insurance company reduce operational costs and provide exemplary customer service. This stems from our deep understanding of the Insurance sector and expertise with infrastructure.
Contact us now to outsource managed IT services for Insurance to us, and experience uninterrupted access to your IT infrastructure.