In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
Manage your IT risks and protect your sensitive company information by outsourcing IT Managed Services to professionals from Flatworld Solutions at cost-effective rates
Are you spending a considerable amount of time and efforts in conducting core business operations, and less on maintaining IT infrastructure? if yes, transferring the responsibility of managing IT infrastructure to a trusted provider of managed IT services can do wonders to your business.
At Flatworld Solutions, we provide managed IT services that your business needs. We can deliver managed IT services that are customized to your unique IT environment. Our experience of managing complicated IT scenarios makes us one of the most preferred providers of managed IT services. We can implement new technology in your IT infrastructure, while keeping risks at bay. If there is a requirement of moving from legacy systems to a new IT environment, then you should partner with us for a more streamlined transition.
Our Managed IT Solutions
At Flatworld Solutions, we manage your IT environment like we own it. We oversee and take complete responsibility of your IT operations, ensuring your networks and systems are running smoothly without any technical glitches. Our team is well-versed in developing managed services networks which helps you to focus on the key operations of your business while we take care of your IT environment.
As part of our Managed IT Services and Support Services, we offer the following services -
Cloud Hosting Support Services
We provide a comprehensive set of cloud computing services, such as developing and deploying web applications, performing load balancing, managing your virtual servers, cloud hosting, and more. We can make your business more flexible by hosting your IT operations in a secure cloud environment.
Our experienced team works as your IT consulting partner to ensure all IT projects undertaken within your IT environment are planned and executed successfully with little or no downtime.
Be it developing applications for specific tasks or cohesive systems, we work on the scale that suits your workflow and existing IT infrastructure.
We can provide you tech advise on the most appropriate actions that must be taken to ensure smooth functioning of your IT operations. We can also conceptualize, develop and implement customized managed IT solutions for your enterprise, leveraging advanced technologies such as AngularJS, Django, Android Studio, TensorFlow and other upcoming technologies.
We understand the importance of taking preventive measures against threats and cyber-attacks. Hence, as part of our managed IT services, we also provide managed security services, ensuring your IT environment is always secure, and ready to fight any cyber threats or malware attacks.
Using a regular-reporting approach, we provide near-real-time reports on the performance of your IT environment, indicating the health of your IT infrastructure and the necessary steps needed (if any) to address any anticipated challenges. We ensure that your critical systems are up and running all the time, and there is no downtime caused due to any disasters. We offer high-quality services for backup and protection of data which aids in reducing the risk of data loss in case of a disaster.
Our team of expert advisors work tirelessly to protect your IT infrastructure and make sure that your IT strategy, processes and operations are aligned with the compliance obligations in the industry, such as PCI-DSS, HIPAA, DFARS and ITAR.
Network Management and Administration
With certifications of Cisco, CompTIA Security+ and CompTIA+, our IT experts are well-versed in managing and administering IT operations, as well as providing services such as managing Internet and intranet, configuring and managing firewalls, detecting anomalies & intrusions, and drafting security policies.
Our managed IT staff have been trained to provide technical assistance through a ticketing model, to help companies address system related issues. They work round the clock to ensure there is no downtime in your IT ecosystem, and we meet our SLA for timely delivery of high-quality services.
Process We Follow for Outsourced Managed IT Solutions
We follow a robust process to provide managed IT services to our clients, which comprises the following steps -
01. Gathering Requirement
We conduct detailed meetings and calls with our clients to understand their IT environment better, before proposing a customized solution design for managed IT services
02. Working on the Blueprint
Based on the findings derived from the analysis of the gathered requirements, our experienced team works on a blueprint of the services that we intend to deliver to our client
03. Solution Design
Once our client approves the blueprint, our team begins designing the managed IT solution. It contains a personalized portfolio of managed IT services that we would deliver
04. Dedicated Point of Contact
We select and appoint a reliable IT manager who would be the direct point of contact for our client for any queries related to the managed IT services that we provide
05. Management of IT Environment
Our dedicated IT manager ensures that our client's IT infrastructure receives necessary technology updates. Besides, suggestions are provided on adopting certain practices for optimum performance of our client's IT environment
There are several benefits of managed IT services which you can experience by outsourcing managed IT solutions to us. A few top reasons why you should opt for our services are as follows -
Certified Providers of Managed IT Services
Flatworld Solutions is an ISO 9001:2015 certified company that is deeply familiar with the IT landscape. We have consistently delivered promising solutions to businesses that depend on IT services.
100% Data Security
Flatworld Solutions is an ISO/IEC 27001:2013 certified company that follows the safest information system management practices while handling your digital data.
High Accuracy and Quality Services
We follow industry's best practices in quality assurance to keep your business operations and IT department in a robust condition. We maintain the accuracy and quality by running routine checks on the system.
Quick Turnaround Time
At FWS, we focus on delivering the managed IT services in quick TAT that is communicated at the time of project approval. We stick to the committed deadline and deliver high-performance IT solutions that will bring you the peace of mind.
The managed IT services is highly scalable making it easier for you to scale up or down based on your business needs.
We have been offering managed IT services to our clients located across the globe, for over a decade. Hence, we offer a competitive pricing model for our clients, making our services more affordable as compared to other providers of managed IT solutions in the market. In addition, companies find it more profitable to outsource their requirements to us rather than spending more money and time on hiring IT managers in-house.
Single Point of Contact
We will assign a dedicated contact person to stay in touch with you until complete delivery of services. This is to shorten the time you spend to get your queries addressed as well as to get instant updates from the project handlers.
Competent and Experienced IT Professionals
We offer vast experience, coupled with expert knowledge of IT operations, to manage your IT environment, irrespective of the size and nature of your IT environment. Our experienced team members undergo constant training to stay abreast of the latest trends and best practices in the IT services industry.
They are well versed with the functioning of advanced technologies and are armed with certifications of Cisco, CompTIA Security+ and CompTIA+
They have worked on managing the IT environments of companies from different industries and geographies
Our IT staff members are well-versed in providing managed IT services
We have the latest infrastructure that can handle any situation irrespective of the complexity. The infrastructure we own will make it safer for your professionals to use the IT systems.
Risk Mitigation and Secure Environment
Security is a core component of the managed IT services that we provide to our clients. We ensure any type of IT risk is identified and mitigated immediately. Our dedicated IT manager monitors the IT environment constantly and makes sure it is secure from all threats, at all times. Our client's data is treated in a secure manner, eliminating all possibilities of data theft.
Our trained IT staff members are available round-the-clock to attend to our clients' service requirements, in the time zone that they operate in.
IT Lifecycle Library
Our team maintains a rich library of informative articles, data sheets, case studies, webinars, podcasts, and videos related to IT operations and processes. This helps us in working more efficiently on our clients' IT infrastructures around the globe.
Client Success Stories
Detection & Containment of Data Security Breach Was Performed by Flatworld Solutions
A leading industrial automation company approached Flatworld Solutions for investigating the data theft and plugging the loophole to prevent future attempts to steal data.
Outsource Managed IT Solutions to Flatworld Solutions
Under tight deadlines and with high expectations, Flatworld Solutions was a pleasure to partner with, on a high-profile political campaign website. Professional, conscientious and thoroughly competent - I wouldn't hesitate in recommending them to other agencies.
At Flatworld Solutions, we have several years of experience in providing infrastructure management services and managed IT support services to companies across different industries, globally. We have helped our clients address all technology related challenges that have threatened to adversely affect their IT infrastructure. Our core team consists of server system professionals, database specialists, cyber security experts, tech support executives, and more who have commendable experience in managing the IT infrastructure of large-scale companies. Be it reporting incidents, updating security patches or server maintenance, they have the required experience and expertise needed for providing managed IT solutions. Outsource managed IT Services today!