In these trying times, our teams have been working ceaselessly to provide business continuity to our valued global customers. Our service delivery schedules are effectively handled by our efficient teams, working from the safety of their homes. We have, also, in certain locations, rented hotels so that our teams can work safely.
Together, we will fight and overcome this threat. Our wishes and prayers are with your family, friends, colleagues, and your country. Stay safe!
To provide business continuity to our valued global customers, our efficient teams are working from the safety of their homes and rented hotels (in certain locations).
Together, let’s fight and overcome this COVID-19 threat. Our wishes and prayers are with your family, friends, colleagues, and your country. Stay safe!
We are with you in fighting this COVID-19 pandemic.
Flatworld Solutions Achieves SOC 2 Type 2 Attestation
Flatworld Solutions' SOC2 Certification endorses our commitment to upholding the highest standards of system and organization controls when serving our customers
Flatworld Solutions has successfully completed the Service Organization Controls 2 (SOC 2) Type 2 attestation. The company was audited by an independent certified public accountant who established that Flatworld adheres to the relevant SOC procedures and has safeguards in place. The examination was conducted according to the attestation standards established by the American Institute of Certified Public Accountants. This certification further demonstrates Flatworld Solution's commitment to utilizing the most rigorous principles with respect to security, confidentiality, availability, and privacy.
Flatworld Solutions was found to be highly-responsible towards its service commitments and system requirements as well as for designing, implementing, and operating effective controls within the system. The SOC 2 Type 2 assessment includes a description of the controls in place, the tests conducted to assess them, the results of the tests, and an overall estimation of the design and operational efficacy of the same.
Achieving SOC 2 Type 2 Compliance
Achieving SOC 2 Type 2 compliance is an important milestone for Flatworld Solutions. We are proud to have achieved this rigorous validation of the very high standards we set for our operations, which allows our customers to confidently leverage our services to achieve enhanced business success. With this certification, our customers can be assured that we meet stringent requirements for the security, confidentiality, availability, and privacy of our processes and data.
Flatworld Solution's internal control environment mirrors the overall awareness, attitude, and actions of management regarding the importance of controls as well as the emphasis given to controls in the company's policies, methods, procedures, and organizational structure.
The Chief Executive Officer, Senior Management Team, and all employees are committed to creating and operating an effective Information Security Management System that is in line with the company's strategic business objectives. The Management at Flatworld Solutions also ensures that IT policies are communicated, understood, implemented and maintained at all levels within the organization and periodically reviewed for continual suitability.
Integrity and Ethical Values
Flatworld Solutions requires that all directors, officers, and employees observe the highest standards of business and personal ethics when performing their duties and responsibilities. The company's core principles include honesty and integrity and all employees are required to fulfill their responsibilities based on these core principles and to comply with all relevant laws and regulations.
Background and Overview of Services
Flatworld Solutions (FWS, or Flatworld) is a global company offering solutions in Information Technology, Outsourcing Services, and Business Consulting. The company was founded in 2002 with the sole purpose of using technology to enable businesses to build efficiency, save time, negate global distances, and increase bottom lines globally.
Flatworld operates across geographies and has sales and delivery centers in India, the Philippines, the US, and the UK. Flatworld India is also an ISO 9001:2015 and ISO 27001:2013-certified solutions provider that meets stringent international quality standards across all its service offerings.
Flatworld's business operations are ably delivered and supported by capable and trained staff who provide an output that is delivered on time and with high quality. As part of its services, Flatworld also undertakes outsourced services in Information Technology Services, ITES Services, and BPO and KPO services. Flatworld also manages the non-core functions of clients and provides all its clients with access to domain expertise, assurance on quality, industry benchmarked trends and practices, and technology-driven processes.
Welcome to the World of Possibilities. The World of Flatworld Solutions.