Ensure that you don’t lose out on any valuable business opportunity by choosing our after hours call center services provided at prices starting at $8/hour
Are you looking for after-hours call center services to help you handle your calls and emails that you receive outside of normal work hours? Are you looking for efficient after-hours call center solutions that provide you with contact center capabilities during weekends or holidays? Are urgent emails sitting in your mailbox overnight and do you want to be able to deal with them as and when they come in? If so, you are in the right place.
Flatworld Solutions (FWS) is a leading provider of after-hours call center services in India and abroad and can provide you with a wide range of after-hours call center solutions. If you are worried that you are losing out on business because of not being able to service customers after work hours, you need to choose our highly professional after-hours call center services. We help you resolve important issues on time and ensure that you don’t lose customers.
Our After-hours Call Center Services
Flatworld Solutions is a leading after-hours call center service provider and has helped numerous clients provide an effective and efficient after-hours call center solutions that have helped them retain customers and grow their customer base. There is a lot at stake when considering implementing an after-hours call center strategy. If you don’t provide after-hours call center services, then when your customers contact you after-hours and find you unavailable, they will simply go over to your competitors. This can result in a serious loss of business.
Providing effective after-hours call center services is now a must for almost every business that has a lot of customers calling in at all times of the day. Our after-hours call center solutions are designed to fit a wide range of requirements and include -
After-hours Emergency Call Center Services
We provide effective after-hours call center services to help your clients with any urgent issues they may be facing concerning using your products or services. We will act as the first line of defense and help them resolve their issues.
After-hours IT Support Services
We provide comprehensive after-hours call center services that provide your customers with comprehensive and in-depth IT support to resolve any IT-related issues that they may be facing. We will professionally represent your establishment and resolve all outstanding IT issues.
After-hours Help Desk Services
Our after-hours help desk services are designed to be a one-stop destination to help your customers with any of their product/service-related issues. We provide help desk services after your work hours on weekdays and 24/7 on weekends and holidays, ensuring that you can serve all your customers in a timely and professional manner.
Outsource After-hours Call Center Services to Flatworld Solutions
Flatworld Solutions is a leading provider of after-hours call center solutions to clients from across the world and from every industry. We have been providing our high-quality call center services for 16 years, during which we have gained a lot of experience and expertise in providing the best quality services. Clients keep coming back to us for more because of our professionalism and commitment to excellence. We leverage the latest and best tools and advances in the contact center industry to always provide cutting-edge services.
If you’re looking for high-quality after-hours call center services, get in touch with us today!