Are you facing challenges in finding new prospects and setting B2C appointments? If yes, do not worry. Our B2C appointment setting services can revamp your traditional telemarketing method with a better demand generation approach that could help you with setting the meetings and boosting your sales process. Our agents can target the leads and set appointments to help you with your sales quota, nurture prospects and get vetted leads to convert, and qualify them, if needed.
Flatworld Solutions, one of the leading B2C appointment setting companies, follows a validated process to arrange appointments with the prospects. We can also generate leads, qualify, and nurture them until they are sales-ready. Moreover, our sales reps constantly monitor the project and program ROI to ensure that the appointments are set with high-quality leads.
B2C Appointment Setting Services We Offer
Our appointment setting services are meticulously designed to synchronize with other sales & marketing campaigns, which will allow you to target the best prospects from the beginning and get full control over until it reaches its intended outcome.
When you outsource B2C appointment setting services to us, you would get a substantial edge over your competitors. We have 15 years of experience in serving the global companies in successfully handling their dozens of appointments and meetings with their potential customers. With us, you can close more B2C sales, without hiring or spending on the additional staff. A few of the services under our B2C appointment setting solutions include -
B2C appointment setting for web conferences or demos
Data collection & cleansing
Conference registration programs
Mortgage appointment setting
Industrial service sales
Telemarketing scripts & telemarketing lists
Call Center Software we use
B2C Appointment Setting Tools We Leverage
With our B2C appointment setting services, we go the extra mile by helping your sales team prepare for the appointment. We also ensure that we only set appointments with genuine leads who show an honest interest in your service/products. And to schedule the appointments and expedite the consultative selling, our telemarketers use modern communication tools. It includes -
Lead Generation and Scoring Tools
Online Calendar Service Tools
MS Outlook, etc.
Industries We Cater To
Our team of telemarketers relies on their expert probing skills and proven techniques, which includes customers' portfolio research, cold calling, and background verification. Our B2C appointment services can suit the unique requirement of every industry and vertical. This includes -
Public Sector / Government
Retail & Ecommerce
Our B2C Appointment Setting Process
We execute a multi-channel process to address the unique demands your prospects and leverage the knowhow of our five different global delivery centers to communicate with your leads. Our B2C appointment setting process is streamlined to amplify your business growth and our agents use multiple communication channels, including direct calls, video calls, emails, and live chats. Our B2C appointment setting process includes the below 7 steps -
Our agent will start the B2C appointment by calling the lead and downloading their info/data
The agent will then ask to set an appointment to offer one-to-one consultation
If the customer shows interest, the agent will send a customized web form that will include the columns for basic details
Then, our agent will integrate the customer's info in the appointment setting process
The lead will be assigned to a sales development representative (SDR)
The SDR will work on all the necessary follow-up process and provide their consultations with the respective services/products
If all goes well, the appointment will convert to sales
Benefits of Choosing Flatworld Solutions for B2C Appointment Setting Services
Flatworld Solutions, one of the foremost B2C cold calling company has around 15 years of experience in offering appointment setting services. With us, you can target the prospects, set appointments, nurture business relation, qualify leads, and monitor program ROI to improve your sales funnel. A few of the many advantages of outsourcing B2C appointment setting services to FWS are -
When you have a fixed budget or do not possess the required resources to schedule appointments with your customers, do not worry. Our appointment setting services are built upon flexible pricing models which are based on a few factors, including the shift coverage, volume of the calls geography, average call count per week, etc. We can also customize the appointment setting based on your niche demands.
Flatworld Solutions is an ISO/IEC 27001: 2013 certified B2C appointment setting company. We are proficient in protecting your business info from unwarranted interruptions. Our offices, delivery centers, systems, and tools are robust enough to safeguard your data, etc., from any security breach.
Our telemarketers have access to modern infrastructure, systems, technologies, and communication tools to achieve your business goals within the stipulated time. Our workstations are equipped with uninterrupted network facilities, FM200 fire prevention, and protection system, Telco-grade data center, 8 levels of redundancy for local connectivity, etc.
We follow Six-sigma methodology to increase our productivity level and minimize waste in our appointment scheduling process. When you outsource B2C appointment setting solutions to us, you will get high-quality leads that will reduce the cost per prospects.
Our B2C appointment setting process is crafted in such a manner that fosters easy availability of our resources. We have set a process to record 100% communication for any future analysis. The calls are examined on 128+ parameters and stored in the CRM to facilitate its availability during the research.
We have an inbuilt CRM in our company that helps us manage the customer's contact info, facilitates personalized follow-up, and assists us in tracking the progress, etc.
Multilingual Language Support
At FWS, we have a plethora of call center representatives who have multi-lingual proficiency. They can communicate with the customers and empathize with them in their native language.
Our team of call center agents is available 24/7/7 days a week. They are readily accessible for any query/issues. Furthermore, with their well-scripted sales manuals, you can rest assured that the conversion ratio of your prospects to sales qualified leads will improve significantly.
The total number of our call center agents exceeds 200 and our combines management experience surpasses 100+ man-years. So, when you choose us as your B2C appointment setting partner, you will be confident to get appointments with the best leads.
Comprehensive Weekly/Monthly Report
We send weekly/monthly reports on the services that we render that can help you analyze and identify gaps in your sales process. This will assist you to streamline your sales initiative and improve your sales campaign.
Option to Scale-up
With us, you have the option to scale up. We can scale our services anytime according to your business requirements. Our appointment setting services can help grow your brand, expand your reach with no extra expenditure necessary to build new infrastructure or hire resources.
Outsource B2C Appointment Setting Services to Flatworld Solution
At FWS, we not only help with B2C appointment setting services, but also in building a long-lasting bond with your customers. Get in touch with us today for a reliable, well-organized, and cost-effective B2C appointment setting services.