As organizations increasingly outsource their core activities and boost the development of important core functionalities, the issue of high performance security systems in such an endeavor comes to light. At Flatworld Solutions, it is a process driven approach that significantly enhances the call center security of our IT infrastructure from internal and external threats using researched processes, procedures and tools.
The deep call center security skills of our global practice, as well as our experience as a leading outsourcing provider, make us uniquely qualified to help you ensure that your outsourcing arrangements are not only efficient, but secure. We help companies not only determine where their security vulnerabilities exist, but offer call center security solutions to turn those vulnerabilities into strengths.
Our call center security matrix consists of integrated solutions leveraged using deep industry knowledge and tailored to suit the distinctive needs of your company. Our comprehensive call center security systems integrate all security components and business systems for a reliable, cost effective approach.
Employee portals, knowledge management systems and e-mail systems constitute much of an enterprise’s potential vulnerability, our call center security solutions supports the unique business challenges in providing workers with mobile—but also secure—access to a company’s information assets A rapidly increasing variety of mobile networked computing and communication devices offers call center security in addition to unprecedented flexibility and convenience for remote workers, boosting productivity and cost effectiveness.
We provide vital services to companies planning and operating outsourcing partnerships including:
Fundamental to today’s call center security needs is an integrated security architecture designed, built, tested and deployed in compliance with security requirements.
Security must be designed into solutions then managed proactively to maintain business reliability and availability and to meet regulatory compliance.
Our holistic solutions assess more than just your physical infrastructure We can provide you with a comprehensive set of solutions, management tools and services to meet your call center security requirements.
We offer multi-vendor support for market leading security and business continuity products. Our collaborative approach means that we will help you design, select, implement, and manage the right security for your business needs, all while maintaining business agility and employee productivity.
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Read about Flatworld's call center case studies.
Find out more about the call center quality process at Flatworld.
Read more about outsourcing disaster recovery services to Flatworld.
Find out more about outsourcing call center technical support services to Flatworld.
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