Outsource Order Tracking and Status Enquiry Customer Support Services

Order Tracking and Status Enquiry Customer Support Services

Get reliable services from experts to save your time tracking order fulfillment at rates starting at $10 per hour

It's understandable why companies outsource tracking and status enquiry customer support. Most businesses can't afford to have full-time staff to perform order tracking and status enquiry because it's only a smart of a bigger process where routing additional resources is simply impractical and expensive. So what should you do when you are faced with this challenge? Take the help of order tracking and status enquiry support service provider like Flatworld Solutions.

Flatworld Solutions has 16 years of experience playing the role of order tracking and status enquiry customer support service providing company. What we have are capable resources that dedicate their time tracking order and pushing updates along your way. They do it systematically and as per the schedule so you wouldn't even be bothered about the whole process running in the background.

Order Tracking and Status Enquiry Customer Support Services that We Offer

As a reputed order tracking and status enquiry customer support service provider, FWS helps clients who need robust order tracking and status enquiry customer support services to reduce their overhead. Our order tracking and status enquiry customer support services include -

  1. Tracking Live Orders

    Tracking Live Orders

    If you have already initiated the order, we will track the same using order ID and other identifiers to determine the status of open orders. We will find out if the order has been created, picked up by logistics, and if it's in transit. We ensure that you never miss a single update until the fulfillment of delivery.

  2. Status Enquiry

    Status Enquiry

    If you want status on your orders, we will ping the source where the order was created to check its status. If the order is already picked up by logistics, we will use tracking ID and other descriptors to find the ETA.

  3. Reporting

    Reporting

    We keep you supplied with timely updates by creating comprehensive reports with up-to-date information. This will help you track logistics and status in a single view.

Our Order Tracking and Status Enquiry Customer Support Process

Order tracking and status enquiry customer support are critical for businesses to keep their inventories spic and span. So, our team transparently handles order tracking and status enquiry customer support. Our process is as follows -

 

01. Gathering Client Requirements

We collaborate with our client to recognize their needs and reason for outsourcing

 

02. Strategizing Order Tracking and Status Enquiry Customer Support Solutions

Our project head will plat productive workflow to design a perfect order tracking and status enquiry customer support solution

 

03. Appointing Tracking Teams

We will identify professionals with relevant experience for the project and sign the NDA

 

04. Order Tracking and Status Enquiry Customer Support

The team will be mapped to projects and tracking will commence

 

05. Delivering Complete Reports

After completion of the tracking assignment, we will compile reports and update the client about the same

Other Services You Can Benefit From

Why Outsource Order Tracking and Status Enquiry Customer Support to FWS?

Outsourcing Order Tracking and Status Enquiry Customer Support services to Flatworld Solutions can bring you several benefits. Our personalized solutions fulfill the needs of all clients in search of the best order tracking and status enquiry customer support services. Additionally, choosing an order tracking and status enquiry customer support service provider, brings you perks like -

  • ISO Certified Order Tracking and Status Enquiry Customer Support Services Provider

    When you outsource order tracking and status enquiry customer support services to FWS, we offer you a steady commitment to meet ISO 9001:2015 standards and as well as to contribute to growth.

  • 100% Data Security

    FWS is an ISO/IEC 27001:2013 certified order tracking and status enquiry customer support service provider handling your data is with care and caution.

  • Flexible Pricing Option

    When you outsource order tracking and status enquiry customer support services, you get to customize your order from our affordable range.

  • International Standards Quality

    FWS is a leading order tracking and status enquiry customer support services partner with 16 years of experience in tracking technology. We press our teams to meet or exceed international quality standards.

  • Latest Tools and Technologies

    We are equipped with the latest tools and technology to accelerate the outcomes without compromising the confidentiality of each project.

  • Dedicated and Experienced Team

    We have massive talent reserves with specialized professionals. We also work with partners who are adept in all areas of order tracking and customer relations to ensure the fulfillment of services.

  • On-time Delivery

    We are always on time when it comes to ordering tracking and status enquiry customer support services. Our team always meets the schedule of not ahead.

  • 24/7 Customer Support Services

    We have worldwide contact centers in major regions so you can reach with us by phone call, email, or web chat support.

  • Highly Scalable

    Order tracking and status enquiry customer support we offer is a scalable solution. If you wish up upsize the order volume we'll be glad to provide more tracking resources.

Client Success Stories

Case Study on Call Quality Monitoring Support for AI Platform Provider

Flatworld Provided Call Quality Monitoring Services to an AI Platform Provider

A top AI platform provider offshored call quality monitoring solutions to us. The client was glad about the successful outcome derived from FWS's partnership.

Read more
Case Study on Live Video, Audio and Text Monitoring to Internet Firm

Provided Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Video, text, and audio monitoring solutions were required by a client headquartered in Singapore. We were approached for the task and granted access to use their backstage recording technology to read the audio and video content.

Read more

Testimonials

I have been using Flatworld Solutions for the telemarketing service for the past few months and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates. They have been very reasonably priced and have done exactly what we've asked of them.

Spokesperson,
Travel solutions company in London
More Testimonials »

Outsource Order Tracking and Status Enquiry Customer Support Services to Flatworld Solutions

FWS has been bestowed the recognition as the most reliable provider of order tracking and status enquiry customer support services in India. We are an ISO certified customer support company with a systematic workflow, so you'll receive order tracking and status enquiry customer support services to help you stay focused on other priorities. It boosts productivity and customer satisfaction levels in no time while streamlining your business operations.

Contact Us now to outsource order tracking and status enquiry customer support services, and get a free cost consultation.

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INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

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USA

116 Village Blvd, Suite 200, Princeton, NJ 08540