In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
Get access to effective tracking of responses and resources who will manage all your reservation booking needs by choosing FWS' call center team
Are you looking for resources who can handle your reservation booking requirements in a highly efficient manner? Are you looking for a team who can effectively track responses and collect client information? Then, the best option for your firm is to outsource reservation booking services to an experienced service provider who can cater to your needs and provide you with highly customized services.
Flatworld Solutions is one such service provider who can be your one-stop-shop for all your reservation booking needs. We carefully understand each and every need of the client and the challenges they are facing and address the issues in the most efficient manner. We leverage the latest call center tools and technologies to provide our clients with the best quality services within a quick time.
Reservation Booking Services We Offer
Flatworld Solutions has been catering to the needs of businesses from different domains for over a decade now and understand each client's needs with ease. We have gained enough experience to provide quality services within a short time without compromising on the quality. Some of the key reservation booking services we offer our clients include -
Working with us is highly cost-effective and simple. We provide our clients with affordable pricing options and they have to pay only for the services they opt for. Our pricing options suit the client's budget and help them save costs considerably
We understand the importance of data security when it comes to client data. We are an ISO/IEC 27001:2013 ISMS certified organization which ensures that all your client details and other project details are kept completely confidential
Our team of contact center agents has access to the best infrastructure in terms of uninterrupted networks, the latest transcription tools and technologies for health care and office spaces with international standards
Flatworld Solutions is an organization with ISO 9001: 2015 certification that guarantees that we provide our global clients with the best quality and completely error-free reservation booking services
Quick Turnaround Time
We believe in providing our clients with fast services without compromising quality. We operate through several centers around the world, which allows us to offer services without errors within a fast time, usually within 24 hours
Easily Scalable Services
Our contact center team has the skills, experience, bandwidth, and talent required to easily increase service requirements when the client needs it
Single Point of Contact
When you outsource reservation booking services to FWs, we will assign a project manager who will serve as a single point of contact for all your requirements and will keep you updated about the project status at all times
All our project managers, contact center executives, and sales teams are available at all times to help you and resolve any issues that you may have
Experienced Contact Center Agents
We have a highly qualified and experienced team of contact center agents who have the best communication and convincing skills and deliver quality services within a quick time
Client Success Stories
Case Study on Inbound Tech Support Services
A leading printer services company was looking for a reliable service provider who could reduce the number of abandoned calls and improve the customer satisfaction rates. Our team provided the required inbound tech support services with ease.
Thanks for providing such outstanding results and for your high attention to quality. It's great to find a company you can trust to have your best interests at heart. We can also turn this success into other projects.
Outsource Reservation Booking Services to Flatworld Solutions
Flatworld Solutions has been a pioneer in providing quality reservation booking services and a plethora of other inbound call center services to its clients around the globe. Our team comprises some of the qualified and talented contact center agents who are capable of delivering quality reservation booking services to clients from different industry verticals.
We leverage some of the latest contact center tools and technologies and have the best infrastructure needed to deliver error-free services. If you are looking for an efficient, cost-effective, and reliable reservation booking service provider, then you have come to the right place. Get in touch with our call center team today!