In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.

We have over 3500+ team members working remote, all managed within a week. Read more

Outsource Retail BPO Support Services

Retail BPO Support Services

Get access to error-free and high-quality BPO support for your retail business from an experienced and skilled team of call center experts at prices starting at just $8 an hour

Are you looking for a service provider who could handle your BPO support requirements for your retail business? Is your in-house team unable to handle the BPO function efficiently? Then, the best option for you would be to outsource retail BPO support services to an experienced and talented retail BPO support service provider.

Flatworld Solutions is one such retail BPO support service providing company that can be your one-stop-shop for all your retail BPO needs. We have some of the most experienced and skilled BPO experts on board who can cater to all your needs with ease. We leverage the latest tools and technologies and deliver top-notch services.

Retail BPO Support Services We Offer

Flatworld Solutions has been one of the leading providers of retail BPO support services to clients around the globe. This enables us to understand each client's unique requirements and provide them with customized services. Some of the key retail BPO support services we offer include -

  1. Inbound Call Support Services

    Inbound Call Support Services

    We have the required skills and expertise to handle your retail BPO support requirements through inbound call center services. We leverage the latest tools and technologies and deliver top quality services within a quick time.

  2. Outbound Call Support Services

    Outbound Call Support Services

    We understand the importance of having a good outbound call support for every retail business. We have the required skills and expertise to handle all your outbound call support requirements in a hassle-free manner.

  3. Telemarketing Support Services

    Telemarketing Support Services

    We have some of the most experienced and skilled telemarketers on board who can take care of all your requirements with ease. We leverage the latest tools and technologies and deliver top-notch services to clients.

  4. Lead Generation Support

    Lead Generation

    We have the required skills and talent to help retail businesses with quality lead generation support services. Our services can help clients to scale up their services with increased quality leads and enhanced revenues.

Other Services You Can Benefit From

Why Choose FWS for Retail BPO Support Services?

Outsourcing retail BPO support services to Flatworld Solutions can provide you with a series of benefits that you can take advantage of. Some of the key factors for you to choose us as your retail BPO support service providing company are listed here -

  • Flexible Pricing Options

    We provide our clients with highly flexible and cost-effective pricing options which will suit their business requirements and budget perfectly.

  • Information Security

    We are an ISO/IEC 27001:2013 ISMS certified firm that ensures that all your data is kept safe in secure locations at all times.

  • Best Infrastructure

    We know the importance of having good infrastructure and have access to the latest call center tools and world-class office spaces.

  • Experienced Agents

    Our team comprises some of the most experienced and skilled call center agents who can handle all your retail BPO support needs with ease.

  • Dedicated Manager

    When you choose to outsource retail BPO support services to us, we will assign a dedicated manager to you. This manager will be the single point of contact for all your needs.

  • Round the Clock Support

    All our teams including customer support, sales, and project management are available at all times to answer your queries.

  • Short Turnaround Time

    Our team of call center agents operates through several delivery locations that are spread across the globe and enable us to deliver services within a quick time.

  • High-quality Services

    We are an ISO certified firm that ensures that all the services delivered by us will be of the best quality and completely error-free.

  • Scalable Services

    Our team has the required skills and bandwidth to increase the number of resources and scale up the service requirements as and when the client needs it.

Client Success Stories

FWS Provided Answering Support Services to a Leading Pharma Sector Client

Answering Support Services to a Leading Pharma Sector Client

A leading pharma sector client was looking for a reliable answering support service provider. Our team provided the services within a quick time.

Read more
FWS Provided Quality Audit Support to a Leading Mortgage Marketing Firm

Quality Audit Support to a Leading Mortgage Marketing Firm

A leading mortgage marketing firm was looking for a quality audit support service provider. Our team at FWS provided them with cost-effective services.

Read more

Outsource Retail BPO Support Services to Flatworld Solutions

Testimonials

My client Microsoft is very pleased with the results. Thanks for providing such outstanding results and for your high attention to quality.

President,
Market Research firm in Seattle
More Testimonials »

Flatworld Solutions has been a pioneer in providing quality retail BPO support services and a gamut of other customer support services to global clients. We have some of the most experienced and skilled call center agents who can handle your requirements without any hassles. We leverage the latest call center tools and software while delivering top-notch services to global clients.

Are you looking for a reliable and cost-effective retail BPO service providing company? Then, you have come to the right place. Get in touch with us today!

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INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

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Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540