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Flatworld Provided Database Management to a UK-based Recruitment Firm

Case Study on Data Management for a Recruitment Firm

The Client

The client is one of the leading UK-based recruitment firms. They have several offices spread across the globe in various countries.

The Client Requirement

Being a leading brand in the United Kingdom, the client wanted to be the first choice for job seekers in the country and wanted to expand their customer base. The client was on the lookout for a reliable and cost-effective database management service provider. They wanted the service provider to extract information from different online portals, coordinate with the employer and arrange for a screening round for the candidates.

Business Challenges

Our call center team at Flatworld Solutions had to face a few challenges during the implementation of the database management project. Some of them are listed here -

  1. Our team had to run through several online job portals and extract information of eligible candidates for various job opportunities.
  2. The client wanted us to maintain 100% security and provide them with highly accurate information about the candidates.
  3. We had to meet a tight deadline set by the client and complete the project within the stipulated time.

Our Solution

Keeping in mind the challenges and the customer’s requirements, our team devised a plan for the project implementation. We started off with 4 resources for the project covering about 2000 leads. The client wanted us to increase the campaign and reach out to over 20000 leads with time.

To compensate for the large amounts of data that needed to be extracted and sent to the client, we employed two more data management resources for the project.

The Results

The client was highly impressed by the results of our data management project campaign. The client was not only impressed by the quality of the data we provided them but also the cost-effectiveness of the entire project. Looking at the results they even promised to increase the team size to 10 resources in the next phase of the project.

Outsource Database Management Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing quality database management services and a plethora of other call center services to clients around the globe. We have some of the most qualified and experienced call center agents and project managers on board who can cater to any of your needs with ease. We leverage some of the latest and the best call center tools and technologies while delivering the best quality services.

If you are looking for a cost-effective and highly accurate database management service provider, then look no further. Get in touch with us today!

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