Flatworld Provided Telemarketing to a Leading HR Advisory Firm

Case Study on Telemarketing Services to an HR Advisory Firm

The Client

The customer is one of the leading HR advisory firms and a people solutions company whose main focus is on employee development and management. They help clients with a series of functions such as health, wellness, community development, and financial security.

Client's Requirement

The client was looking for an efficient and cost-effective telemarketing service providing company. They wanted a partner who could filter out resources in the first round and create a strong pool of agents for the client to interview further.

Business Challenges

Our team of call center agents had to face a few challenges while implementing the telemarketing project for the client. Some of the major challenges we faced were -

  • The major challenge was the target audience. Our agents had to talk and convince the potential clients and pitch the business to them.
  • The client wanted a skilled and talented team of resources who could be sharp enough to use a script and convince the potential clients.

Our Solution

Considering the business challenges and the client's project requirements, our call center team created a project plan for the client. Our team hired an experienced and skilled call center agent within a quick time. The agent was well acquainted with the job role and was able to successfully match and screen profiles for the client.

The Results

The client was highly impressed to see the pool of resources created by our team within a short turnaround time. Looking at the quality of results delivered, the client has agreed to add more agents to the team in the coming days. The client was extremely delighted to see the cost-effectiveness of the entire project.

Outsource Telemarketing Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing the best quality telemarketing services and a plethora of other call center services to clients around the globe. We make use of the latest and the best telemarketing tools and methodologies to gain maximum output for the client. We have some of the most experienced and skilled telemarketing specialists on board who can understand each customer's unique business requirements and provide them with customized services.

If you are looking for a reliable and cost-effective telemarketing service provider, then your search ends here. Get in touch with us today!

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