Ensure long-lasting success and better customer engagement by hiring us to create and maintain high-quality CRM databases starting at just $6/hour
Do you want to store and manage data related to or arising from survey and research results, customer interactions, customer communications, customer requests, complaints, contact details, survey and research results, and other sources? Are you looking to create and manage a well-organized CRM database that provides you with useful and accurate information enabling you to have smooth and efficient communication with your customers and delivering higher quality customer service? If so, you are in the right place.
Flatworld Solutions is a leading provider of CRM database management solutions to a global clientele. We are an experienced outsourcing partner with expertise in handling a wide range of CRM database management tasks. With us by your side, you can focus more on your core functions while leaving the non-core CRM database management tasks to us. We are a global IT-BPO and have 16 years of experience in providing high-quality CRM database management services.
Our CRM Database Management Services
Flatworld Solutions is a leading CRM database management service provider with the experience and expertise to provide a comprehensive range of CRM database management services, including -
Monitoring, Tracking, and Updating Orders
We monitor customer orders, track them, and update the CRM database when the order gets completed.
We key in information from various sources, including catalogs and brochures. We also update the customer contact details while ensuring that all details are accurate and recent.
Redundant Information Removal
We remove the redundant information and also enter in the latest customer details.
Marketing Information Updation
We manage, enter in, and update marketing-related information such as research reports, leads, and surveys.
Social Media Information Updation
We update the information related to social media relationship efforts as well as record all web-based transactions.
Database Integrity Monitoring
We monitor the integrity of your CRM database continuously and ensure that there is always high data security.
Upgrades and Maintenance
We ensure that your database always gets the necessary upgrades and maintenance.
What is CRM Database Management?
CRM database management refers to the management of the data in the CRM database. A CRM database my have details from many sources, including telephone, web, e-mail, social media, etc. The act of ensuring that all data is accurate and updated regularly is called CRM database management.
What is a CRM Platform?
A customer relationship management (CRM) platform refers to the technology that a company uses to manage customer interactions and capture key information created during those engagements.
What are Different CRM Tools?
If you are wondering what are the examples of CRM, we have that sorted. Some of the popular CRM tools out there include -
Outsource CRM Database Management Services to Flatworld Solutions
Flatworld Solutions provides a comprehensive range of CRM database management solutions to clients from across the world. We have experience and expertise in working with all the major CRM tools and platforms and our CRM database management experts are meticulous and thorough when providing their services. We make use of robust manual processes as well as automation tools to ensure that all data entered into the CRM database is accurate.
If you're looking for professional and reliable CRM database management services, get in touch with us today!