In these trying times, our teams have been working ceaselessly to provide business continuity to our valued global customers. Our service delivery schedules are effectively handled by our efficient teams, working from the safety of their homes. We have, also, in certain locations, rented hotels so that our teams can work safely.
Together, we will fight and overcome this threat. Our wishes and prayers are with your family, friends, colleagues, and your country. Stay safe!
To provide business continuity to our valued global customers, our efficient teams are working from the safety of their homes and rented hotels (in certain locations).
We are with you in fighting this COVID-19 pandemic.
Being one of the most critical domains, the healthcare industry has been under a constant radar to provide quality services. It has had its fair share of challenges like maintaining the healthcare quality, switching from ICD 10 to 11, patient data security concern, etc. which leaves them with little time to concentrate on their primary tasks. It has been a constant battle to maintain the high-level of healthcare they need to provide their patients.
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Services We Offer
Overcoming these challenges can be a huge task for the clients and we, at Flatworld Solutions, can help you at every step. We provide healthcare clients with a wide range of back-office services which can help in improving their operational efficiency to a large extent. Our solutions include:
Mundane back-office tasks needed to run a healthcare organization can sometimes slow down and reduce the quality of healthcare provided to its patients. It is important for healthcare organizations to focus on their patients and leave the back-office tasks to us. We can handle these tasks in the most efficient manner which will reduce costs, improve disbursements, and simplify coding procedures. Our services include:
Bookkeeping, accounting, tax processing, etc. are routine tasks for a healthcare organization which needs to be handled daily. These are critical but time-consuming jobs which need to be handled in an efficient manner and the healthcare organization is left with lesser amount of time to look after their patients. Our team of accountants and bookkeepers can take care of all your accounting tasks. Our services include:
Being one of the most critical industries, healthcare firms need to be equipped with experienced and skilled call center agents who can handle callers in distress or in urgent need of a timely resolution. Our team of call center agents are trained to handle callers in different situations in the most professional and caring manner. Flatworld Solutions can help you with the best quality call center services including:
The use of software in the healthcare industry has changed at a massive rate over the last few decades. It is important for healthcare organizations to have state-of-the-art technologies and facilities at their premises to provide patients with the best quality services. Flatworld Solutions' team of experienced software and mobile app developers can help in developing some of the most innovative software and mobile apps for your organization. Our services include:
The healthcare industry deals with huge amounts of data like patient details, treatment details, medical reports, insurance documents, medical prescriptions, etc. This brings in a huge amount of data entry requirements. These tasks are time-consuming and the accuracy levels are critical hence the best option is to outsource them to experts like Flatworld Solutions. Our services include:
Data science is one field which can be leveraged by the healthcare industry in multiple ways to speed up their operations and improve the quality of healthcare provided. Data scientists at Flatworld Solutions can come up with ground-breaking solutions which can help in early detection of diseases, inferring from medical reports, improving the accuracy of diagnosis, etc. Our solutions include:
Flatworld Solutions' team of web analysts can help your healthcare organizations to develop patient dashboards which will help physicians to get access to all the patient's data. We can help you with app analysis which will lead to better patient care and help in measuring the effectiveness of your marketing efforts. Our services include:
Healthcare organizations deal with patients from different parts of the world who may not be so fluent in the local language. It is important that the reports, instructions, patient summaries need to be given to the patient in their own language. Flatworld Solutions can provide you with highly accurate translations of documents, medical reports, legal documents, insurance documents, etc. Our services include:
The healthcare industry deals with huge amounts of media, especially in the form of medical images and videos of procedures and treatments. These need to be transcribed into text for future references and even research purposes. Our team of expert transcriptionists can provide you with excellent services such as:
Healthcare industry can leverage innovative and eye-catching designs to grab the attention of customers. They can even use great designs and positive messages and videos inside their premises to spread a sense of positivity. We, at Flatworld Solutions, can provide you with the required designs & artwork which can be used as marketing materials as well. Our services include:
Healthcare organizations handle huge amounts of images like medical images, patient photos, diagrams, process diagrams, etc. Our team of highly experienced and skilled photo editors can help you with exceptional photo editing services which will help in presenting the images in a more legible manner and also help in editing images for various marketing materials. We can help you with quality photo editing services, including:
Working in the healthcare industry involves a lot of research and analysis from different sources. Our team at Flatworld Solutions can help in you quality research services including market research, business research, medical writing research, intellectual property and open innovation research, pharmaceutical market landscape and assessment, etc. Our services include:
Why Should Healthcare Clients Choose Flatworld Solutions?
Flatworld Solutions has been working closely with the healthcare industry clients and catering to their back-office needs in an efficient manner. Some of the key reasons for you to choose us include:
Experienced Healthcare Professionals
We have a highly skilled and talented team of individuals who have 100+ man years of experience working with the healthcare industry clients and providing them with quality services
We have the required expertise to provide highly streamlined and quick back-office solutions to healthcare industry clients at highly affordable prices which are almost 40% lower than our competitors
We have multiple delivery centers spread across time zones around the globe which enables us to provide services within a quick turnaround time, typically 12-24 hours, as expected in the healthcare industry
HIPAA Compliant Services
We understand the importance of quality of services when it comes to the healthcare industry. We sign a HIPAA agreement with every client and you can be assured that you will receive only the best quality services. Our services are compliant with HL7, CPT, HCPCS, and ICD11
Healthcare Data Security
We are an ISO/IEC 27001:2013 Information Security Management System (ISMS) certified organization and hence you rest assured that all your patient data is completely safe with us
Different healthcare organizations may have different needs, and we have the required skills and bandwidth to provide customized services which will suit their requirements perfectly
Choose Flatworld Solutions for Reliable Back-office Services for Healthcare
Flatworld Solutions has been a leading provider of outsourcing services to its global clientele. We understand the challenges that are faced by the healthcare industry and how critical it is for them to balance their tasks and provide the best-quality care to their patients. Our team of highly experienced and skilled individuals can handle all your mundane administrative tasks which will leave you with ample amount of time to cater to the needs of your patients. We ensure that all your patient data is completely safe, and all our processes do not move forward before the signing of the HIPAA agreement.
If you are looking for a reliable, cost-effective, and efficient outsourcing service provider, then look no further.