Outsource Insurance Agency Management Services

Insurance Agency Management Services

Streamline your agency's administration & management, and take the accelerated path towards your agency's growth with FWS' insurance agency management services

Flatworld offers insurance agencies a comprehensive and integrated agency management platform for better consistency, quality, and excellence. Grow your business and achieve an exceptional customer experience with FWS by your side.

Automating the tasks of an insurance agency is an exceptionally hard task but is also one of the best investments you can make to secure your company's future. Far from being a simple database management tool, insurance agency management can help you service clients faster while helping you increase your productivity and profitability.

At Flatworld, we excel in creating complex, multi-faceted systems that can help manage your entire insurance agency while allowing you to focus on more important work. Our management solutions for insurance cover the entire lifecycle for insurance agencies and insurance multinational companies. We can create multiple programs which interface with one single insurance management program, allowing your entire agency to benefit from modern, more technologically advanced processes. Partnering with us can completely transform your existing insurance processes, bringing in enhanced flexibility and technological fidelity for better performance.

Our Insurance Agency Management Services

At Flatworld, we have more than 15 years of experience in providing robust insurance agency management services to clients across USA, UK, Australia, etc. Our services are designed from the ground up to be extremely streamlined and focus on the smaller things which directly result in significant and much-needed changes to the entire insurance process.

Our services include the following -

Business Services

1. New Business Services
Setting up new insurance business processes with us is a breeze as we offer a host of services which can take care of all your requirements. For insurance agencies, our new business process services are ideal for them to manage new critical functions properly while we take care of the entire day-to-day process and workload. This includes -

  • Document Receiving and Uploading
  • Requirement Gathering
  • Quote Creation
  • Invoice Data Entry
  • Policy Checking
  • Payment Registration
Insurance Policy Management

2. Insurance Policy Management Services
Policy management is an essential part of any insurance organization, especially since they need to maintain strict compliance with government rules and regulations while maintaining streamlined processes for day to day operations. As your chosen insurance agency management service provider, we offer end-to-end policy management services such as -

  • Policy Renewal
  • Policy Issuance
  • Insurance Endorsements
  • Policy Checking
Insurance Commission Management

3. Insurance Commissions Management
Managing insurance commissions is extremely challenging as the commission distribution structure is not similar to other industries and verticals. The commission management process requires in-depth automation, transparency, and control for it to succeed and complement the remaining tertiary services. We specialize in -

  • Commission Data Entry
  • Commission Accounting
  • Commission Management Automation
Insurance Reporting

4. Insurance Reporting
Our reporting services help insurance agencies take command of the bloated reporting process structure and return it back to a streamlined, faster version of its former self. We have a wide experience in working with multiple reporting structures and ensure your internal processes never suffer. Our services include -

  • Agent Commission Reports
  • Finance Reports
  • Accounts Reports
  • Policy Listing Reports
Insurance Claims Data Entry

5. Insurance Claims Data Entry
Claims data entry is an arduous and time-consuming task and can cause extensive delays in an otherwise streamlined claims process. This further leads to unhappy customers and more churn, thereby directly affecting your business.

Our claims data entry services cover everything from life insurance, health, annuity, and general insurance services, and allow you to keep up with the requests.

Insurance Claim Management

6. Insurance Claims Management
Effective claims management is integral to the success of both large and small insurance companies and needs to remain ever-compliant with changing regulations. Some of the major components of our claims management process which helps you cut costs while keeping your customers satisfied include -

  • Loss Recovery
  • Claims Payment
  • Insurance Cover Check
  • Fraud Prevention Checks
  • Registration of Claims Notification
  • Determining the Amount of Claims
  • Determining Liable Party and Damages Cost
Insurance Accounting

7. Insurance Accounting
Our scalable insurance business accounting services reduce the burden of keeping a fully-staffed accounting team consisting of bookkeepers and accounting professionals for what is more of a seasonal task. We provide dependable, persistent, and competent accounting services for our clients consisting of the following -

  • Tax Authority Returns
  • Accounts Payable
  • Accounts Receivable
  • General Ledger Maintenance
  • Tax Reconciliation
  • Management Reports
  • Payroll Processing
  • Fixed Asset Management Services
  • Financial Analysis for Agencies
  • Profit and Loss Statements
  • Financial Reports (Monthly/Quarterly/Yearly)
Insurance Legal Services

8. Insurance Legal Services
FWS optimizes the entire legal process for our insurance clients by offering efficient, effective, and economically sound litigation services. We work with claims professionals, customers, and defense counsel together to ensure your business requirements are always kept first and foremost. Our services include -

  • Complaints Drafting
  • Motions Drafting
  • PD Discovery Drafting
  • Subrogation Drafting
  • Legal Research
  • Legal Writing
  • Paralegal Services
  • Litigation Services
  • Document Review
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Insurance Software we use

Our software compatibility is a major reason why so many insurance agencies partner with us. We understand that you might already be moving towards process automation and we ensure we work with your existing systems to provide a comprehensive solution. Our software proficiency covers the following -

Vertafore Nexsure Aspire InsurancePro HawkSoft Agency Matrix Applied Agency Management Newton Agency Solution Agency Systems Insly SEMCAT A1 Tracker Jenesis Agent & Broker Software (ABS) SIBRO 1app - C2MS Insurance Software AgencyIntel QQCatalyst

Our Insurance Agency Management Process

Some of the world's top insurers outsource their agency management services to Flatworld solutions to consolidate and simplify their operations while reducing costs. We focus on agility and liberate your resources to work on new business opportunities which can help you regain lost ground.

As your chosen insurance agency management services company, we ensure a well-regulated process delivers your chosen service which understands your requirements and your company policies. The best way to do so is by following a standardized process which has been streamlined over the years. Our process consists of the following steps -

Requirement Gathering  

01. Requirement Gathering

We sit with your team and understand your specific requirements. During this stage, we ensure the process workflow we design takes care of your existing process which works well, and then design a plan to meet your specific needs

Planning and Setup  

02. Planning and Setup

We share our plan for managing your insurance agency processes with the in-house team. Thereafter a round of discussions are held to identify problem areas and all necessary improvements are identified and fixed in the plan

Implementation Process  

03. Process Implementation

We bring together a crack team of insurance agents to implement the plan and work on the specific requirements. The team is led by a project lead who and serves as a single point contact for all your queries

Verification and Validation  

04. Verification and Validation

All data and insurance-related functions undergo multiple levels of quality checks performed by a team of QC members to ensure 100% accuracy and adherence to client demands

Dispatch Preparation  

05. Dispatch Preparation

All the recorded insurance data is processed systematically and verified independently before being sent to the client in their required format

Transfer Work  

06. Transfer Work

Once we have verified and formatted the entire work as per the client's requirements, we transfer it through secure channels immediately

Other Services You Can Benefit From

Why Outsource Agency Management Services to FWS?

As a premium insurance agency management services company, we provide a wide range of bespoke benefits to our clients. We specialize in improving the accuracy of your processes through well-established methodologies which work explicitly to satisfy your needs. We leverage the latest technology to integrate and simplify the usage of data and ensure faster turnaround times. It is because of our commitment to our partners and clients, and our ability to work with multiple requirements, that we have become a trusted insurance agency partner in the US and around the globe.

By partnering with us you stand to benefit from the following -

  • The combined experience of a team of 150+ insurance experts with an in-depth understanding of the US and global insurance regulations and processes
  • A highly-streamlined and structured workflow structure which covers every single part of insurance agency management
  • Leverage the latest tools with AI and ML-based processes to manage insurance claims management, policy checking, commission distribution, reporting, etc.
  • Industry best practices and strict quality adherence ensures you always receive the highest quality services
  • Robust data security for all your confidential insurance data which includes industry-best malware detection techniques
  • Up to 30% Reduction in overall operating costs within 1 year
  • Multiple delivery centers around the world which provide the best services from a location which suits your requirements the most
  • Reduced operating costs which ensure you can work your way towards profitability without sacrificing quality
  • Round the clock operations ensure your projects get delivered before time without having to follow-up multiple times for status updates
  • Flexible commercial models for services ensuring you can always customize and choose a service package which serves your requirements the best

Client Success Stories

Flatworld Provided Insurance Services for US-based Insurance Agency

Flatworld Solutions Provided Insurance Services for US-based Insurance Agency

Flatworld Solutions provided support to manage an insurance database to a US client. Additionally, we assisted in the management of insurance accounts and AR functions.

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Flatworld Provided Policy Checking for US-based Insurance Service Provider

Flatworld Solutions Provided Policy Checking Services for a US-based Insurance Service Provider

Flatworld Solutions helped in speeding up the process for a US client with policy checking services. The services were provided at cost-effective rates in quick TAT.

Read more

Partner with FWS - A Premier Insurance Agency Management Service Provider

Are you looking for a reliable insurance agency management service provider who can not only stick to your requirements but also handle the core aspects of your existing portfolio? We work towards streamlining your processes while bringing in sweeping changes which make a difference to your bottom-line.

Partner with Flatworld Solutions for enhanced insurance agency management solutions at cost-effective rates!

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