In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
We transform & improve web presence of insurance agencies, carriers, & MGAs by developing modern, user-friendly & robust software customized to their unique needs
Today, the insurance industry is heavily reliant on technology and interconnectivity, and insurers can harness new economic value by reaching out to more customers and broadening their offerings. But finding the right software which leverages the best technology is tough. Insurers usually deal with proprietary system software to drive sales, improve underwriting consistency, reduce expenses, etc. all of which require a massive overhaul if the plan is to implement software which has just been bought without any afterthought.
At Flatworld, we understand that simplification of insurance process requires out-of-the-box software which can interface with archaic backends which are too hard to replace. We offer streamlined and integrated insurance software solutions that can help you transform into an advanced digital organization.
Why Choose Us
Why Choose Us for Insurance BPO Services - Flatworld Solutions
Insurance BPO services from Flatworld Solutions help Insurance agencies, Carriers, and MGAs get approximately 50% cost savings on processing sales, customer onboarding, servicing, and claims renewals.
Our Insurance Software Development Services
We act as a one-stop-shop for all insurance custom insurance software solutions while providing support for the individual, group, and large worksite clients. Our services are tuned to market demands and help you deal with rising customer expectations, regulatory upheavals, and gradual technology upgrades. We offer core insurance software development solutions for insurers, independent brokers and MGAs of life, pension & annuities, property & casualty; reinsurance, financial & compliance customers, etc., and include the following -
1. Insurance Software Development We develop custom insurance software solutions with more than 100 pre-configurable dashboards, reports, scorecards, ad-hoc reporting, analytics-based intelligence management systems, as well as customer and multi-agent portals. Our insurance software development services cover the length and breadth of the industry, allowing to better your agency-wide administration and leveraging our advanced Policy Management System (PMS).
2. Insurance Quoting Software Development Different insurers have different underwriting requirements, and we can develop custom software with varying underwriting algorithms for qualitative risk assessment and calculating premiums based upon your requirements. All our software easily integrate with ISO (Insurance Services Office Inc.) or others as specified by you to leverage statistical and historical insurance data and specific policy types for better ease of use.
3. Insurance Claims Management Software Development Our insurance application developers can work on custom claims management systems to make it easier to service your customers. Our custom software makes it easier to manage the entire claims lifecycle, including data collection and database building, authentication, carrier submission, etc. while sticking to Acord standards and pre-populating Acord forms. As per your requirement, we can also use custom modules for forecasting reserves, optimizing pricing, etc.
4. Insurance Agency Software Solutions We build entire cloud-based and SaaS-based insurance agency architectures as well as CRM systems which can be deployed easily and integrated fast within existing architecture. This enables us to integrate multiple applications from multiple vendors such as Rocket Referrals, IVANS, AgencyBlock, etc. We also help to build custom modules for task management, group, and individual policy management, carrier tracking, etc.
5. Insurance Compliance Software Development Our developers can easily program software with custom regulatory intelligence engines to automate processes, engineer custom documenting behavior for compliance exams and audit trails, reporting, and management of incidents, automate responses for client complaints, etc. All our insurance compliance software integrates with ORSA (Own Risk and Solvency Assessment) standards and International and local Model Audit Rules.
6. Insurance Risk Management Software Development As a prolific insurance software development service provider, we can develop custom ERP (Enterprise Risk Management) software that tracks key risk indicators for insurance agencies over time. We can help you track everything from credit, actuarial, and catastrophic risks while alerting users with relevant prevention action. As per your requirement, we can also build in custom risk libraries, multiple criteria templates, dynamic and real-time heat maps, mitigation protocols, etc.
7. Insurance Document Management Software Development Document management is one of the main pain points for insurers today, especially with multiple offices spread out over multiple locations. Our insurance software developers can customize document capture software and policy forms that integrate with cloud-based DMS (Document Management Systems). We can further leverage fuzzy logic to create multiple in-depth search capabilities and develop document taxonomies from scratch. Our software is ideal for database querying and crawling for contracts, policies, licenses, endorsements, etc.
8. Insurance Mobile App Development As customer service becomes a mantra to regain lost success in the insurance world, we can help you develop custom hybrid, cross-platform mobile apps to serve your customers better while providing them with multiple options to use on hand. We can integrate claims submission, claims management, agent log-in, etc. within the app while adding real-time tracking, customizable forms, photo evidence catalogs, payment processing, etc. within the app.
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Insurance Software Development - Our Technological Proficiency
We boast of a huge talent pool of insurance application developers who possess an extensive knowledge of multiple programming languages suitable for varied requirements. Our knowledge, combined with our experience in working with clients across the globe make us the preferred insurance software development service provider for large insurance agencies as well as small, individual-owned businesses.
Our technological proficiency covers multiple programming languages including the ones below -
We leverage the power of Python to create high-performance applications which need to work with a large amount of data and require extensive computing capabilities such as automated statistical functions, data analysis, etc.
We use PHP for intensive server-side scripting and use it with HTML5 to create powerful web apps for our customers. PHP is also the foundation for insurance CMS, portable APIs, and database functions.
If your agency uses MAC or iOS products, we can use Swift programming language to accelerate development for your OS, using simplified code syntax, seamless migration, and forward-compatibility for a well-rounded final product.
We use C++ when we need to create complex, high-performance applications which can scale easily as per your requirements.
We use C# to create android apps and Microsoft software with cross-platform functionality. C# is an extremely dynamic technology and allows us to code secure software in very less time.
SQL helps us create a robust architecture for insurance databases while optimizing the querying and retrieval functions. We can also use SQL for automated reporting structures ensuring better compatibility with multiple interfaces.
This is the base for a technologically advanced website and web app, allowing you to add flexible images, multimedia plugins which go beyond the flash and are more secure, and other relevant dynamic features.
We use XML in conjunction with AJAX to create interoperable applications, data mapping tools, automatic dashboarding tools, schema constraints, etc. for modern web services
Google's open source programming language is especially helpful when our clients need cloud-ready software which can easily interface system-level software. This ensures better and more robust server management
We create robust embedded software suites and middleware with the help of our deep understanding of Embedded C language extension. This means better I/O operations amongst other gains for you.
We use Perl to program complex initiatives such as network integration, system administration, GUI development, etc.
Why Outsource Insurance Software Development Services to Flatworld Solutions?
At FWS, we are gradually changing how the insurance world perceives software. We believe that high-performance software can transform the very nature of our client's business while allowing you to disrupt markets and break new ground. Today's enterprise insurance companies can't run on software designed for yesterday's requirements, and we help you to bridge this gap with ease. Partnering with us allows you to benefit from the following -
We believe AI is more than just a marketing pitch and can help deliver amazing customer experiences to boost your bottom line if implemented well. We build AI technology directly into the software, giving you access to millions of data points in real time. This means your agents can fulfill their potential with the AI providing the impetus to initiate new retention plans, make new offers, and predict problems before they become a liability.
Many insurance agencies believe that robotic automation by itself can help them cut down costs and increase efficiency. But the truth is that only end-to-end automation can help you transform as a company. We step into the shoes of your customers and understand what sort of outcome really works for them and work backward from there. Our in-depth digital automation techniques can help you save time and get your work done while integrating across systems and sub-systems and leveraging the right data at the right time.
Journey Centric Delivery
With our help, you can take care of the entire customer journey - whether it is onboarding new clients, ensuring they buy into your ecosystem of services and product or any other measure. Our software ensures you can make the right decisions to drive customer engagement, drive better value, and leverage omnichannel interaction. Our delivery team will help you chart the entire process, and our proprietary software will always be able to support your requirements as you scale higher.
Multi-Dimensional Feature Sets
Working with various clients around the world has taught us one thing, that simply building fast-working software is not enough. Security, complexity, and stability all play an equal part. Our software is built for speed as well as scale while keeping security as an integral part of the entire process. We drive rapid transformation by building processes, AI, data, rules, and UI into different layers, ensuring maximum reuse and ease of deployment.
Choosing software for cloud-deployment means first ensuring the software app meets the security and data demands of the cloud. Most of our competitors do not think so far ahead though, which then results in scalability problems once deployed. We build a software model with cloud capabilities which work for you. You can also mix and match multiple application which has different requirements, without ever feeling locked-in. That is the essence of true cloud-ready software, and we are the best at it.
Client Success Stories
Flatworld Solutions Provided Insurance Services for US-based Insurance Agency
Flatworld Solutions provided support to manage an insurance database to a US client. Additionally, we assisted in the management of insurance accounts and AR functions.
Choose FWS for High-quality Insurance Software Development
FWS is the leader in insurance software development for enhanced customer engagement and operational excellence. Our custom technology solutions are delivered with a combination of specific domain experience and our passion for excellence in enterprise-grade software solutions. To know more about our offerings and how we can help you scale higher, get in touch with us now!
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