In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
Fast-track loan closing with our dependable mortgage pre-closing support services. We diligently handle pre-closing loan review functions to reduce TAT
Are tight deadlines and error-prone mortgage closing process giving you concerns? We can enable your workflow to become fast, efficient and accurate with our mortgage pre-closing services. We help lenders manage the complex procedures, documentation needs and compliance requirements with our complete back-office support in mortgage pre-closing services.
Flatworld Solutions is an ISO certified, state-licensed, and compliant mortgage pre-closing support service provider that has deep knowledge of the US loan markets, customers and lenders. Over the past 16 years, we have supported hundreds of banks, lenders, brokers, and independent organizations in managing parts or whole of the mortgage lending back-office processes. Our services are not only cost-effective but also customized for your requirements.
Mortgage Pre-Closing Support Services We Offer
Our mortgage support services cater to every aspect of the loan process, right from loan origination to loan closing. Our clients' trust as a reliable mortgage pre-closing support service provider. Our back-office support in mortgage pre-closing services include -
Mortgage Pre-closing Audit
There are hundreds of parameters that must be checked before the closing of the loan. During the pre-closing audit, our team works along with you to verify the purchase offer, loan estimate, escrow statements, closing disclosure, mandatory documents, promissory notes, and more. As an established mortgage pre-closing support services company, we have a systematic multi-tier document review methodology for verifying the accuracy of each form and document. We also check for approvals for finances and properties during this phase.
Connecting with The Financial Institutions
As a dependable mortgage pre-closing support services company, Flatworld connects with the banks and other institutions to capture all the necessary information about the approved amount, closing costs, down payments, interest rates, and more. We act as a liaison between the bank, the attorney and the lenders and collect all the documentation required for submitting to the bank or insurance providers. We figure out the missing documents or information and fill those gaps swiftly by connecting with the customer in order to accelerate the loan pre-closing process. We collect the cashier's check from the banks funding the loan.
Mortgage Payoff Statement Review
Flatworld Solutions becomes the bridge between the lender and the borrower and offers end-to-end assistance for reviewing the payoff statement. We meticulously study the details like loan amount, down payment, interest rates, payment schedule, closing costs, etc., and make sure that all the calculations are accurate. We explain all the terms and conditions of the loan to the borrowers as well and get their signatures on disclosures.
Loan Disclosure Form Preparation
Mortgage service providers as well as the partners they outsource to, must follow the procedures set by the Consumer Financial Protection Bureau or CFPB. You can rely on Flatworld for preparing all the details associated with the mortgage loan as per the given guidelines. We ensure that the information is complete and accurate so that loan processing can be completed swiftly.
Customer Insurance Management
Insuring the loan is a vital part of the mortgage process and protects your customers from unfortunate events. We help your customers choose and sign-up for the insurance that is most suitable for their needs. We keep track of the status of the insurance and notify your customers about it. We help them in understanding the terms of insurance and help them get through the process with ease.
Mortgage Pre-closing Support Process
01. Information Gathering
Liaising with lender, borrower, bank, seller, attorney, insurer, etc., to capture all the details.
Getting all the documents and forms.
02. Fact Checking
Checking the accuracy and completeness of all the information.
Ensuring audits were done and clearances were received.
03. Compliance Management
Ensuring that the procedures set by the relevant regulatory authority are being followed throughout the process.
04. Pre-closing Audits
Double checking all the documents and preparing them for closing.
Informing all the parties about the terms of the loan.
Why Choose Flatworld Solutions for Outsourcing Mortgage Pre-closing Support Services?
Preferring Flatworld Solutions as your mortgage pre-closing support service provider can do more than saving cost and time. We streamline your workflow enabling your teams to invest their attention on other important areas. The more reasons why our clients like us are as follows -
Certified Mortgage Pre-closing Support Service Provider
With over 16 years of experience and the knowledge gathered by serving thousands of clients, our team can immediately start working on any mortgage-related support requirement with ease. We are well-acquainted with various mortgage lending workflows and align our services to suit our clients. Therefore, we are ISO 9001: 2015 accredited mortgage services providing company.
With our verified and quality assured services, our clients can minimize errors and reduce frauds. We check each document and every piece of information as thoroughly as possible and remove all chances of errors before they even occur. This not only keeps you safe but also keeps your customers happy.
High-quality Mortgage Services
Our team follows a methodical approach to supporting all loan pre-closing activities. With vast experience in the mortgage industry, we have meticulously prepared a complete checklist that we review during verification and completion of each step.
The mortgage pre-closing support services are a scalable solution that offers more value adds should you have needs that can evolve over the course of the outsourced project.
We offer up to 40% cost reduction to clients choosing us as their mortgage pre-closing support services provider.
Single Point of Contact
We will assign a dedicated contact to each project so that if you have any concerns it can reach dedicated professionals faster than facing a chain of support solutions. Our dedicated project manager will bring you the information you need without spending time in the queue.
Excellent Infrastructure and Technology
We have modern state-of-the-art facilities, industry-certified tools and software, document management software, process automation tools, CRM and ERP technologies, and more. When you partner with us, you get access to all our technologies and expertise.
Highly Specialized Resources
We always have a team ready to work for your requirements during peak times. Our services are flexible, and you can easily ramp-up or ramp-down your back-office support services as per your business needs.
Increased Regulatory Compliance
We make sure that we follow the regulatory guidelines precisely and our clients never have to face any penalties. We are well-versed with guidelines given by HUD, Fannie Mae, Freddie Mac, FHA, GSE, and more.
Total Data Security
With the use of secure FTP and VPN networks, we ensure that the data is transferred safely. Our team maintains complete data confidentiality while handling sensitive customer information. We have created several foolproof process and practices for managing data security and access.
We have clients spread across the globe and so we offer 24-hours support through teams working in shifts and spread across six geographical locations. This ensures that you always get the results within the shortest possible time.
Client Success Stories
How We Helped a Mortgage Valuation Company Increase His Business ROI
Flatworld Solutions was approached by a mortgage valuation company to scale up operational performance and shrink the TAT. With our support, the client achieved a 25% jump in business.
Flatworld Solutions is a partner of choice for hundreds of mortgage lenders and credit unions. With our comprehensive knowledge about the global mortgage environment, dedication to excellence, focus on accuracy, and aptitude for technology, we are able to deliver results that please your customers as well as your stakeholders. It is time you rethink the way you do business. Outsource mortgage pre-closing support services to Flatworld Solutions and enjoy the services of a reliable partner who takes care of all your back-office requirements quickly and cost-effectively.
Contact us today and get started; our team is waiting for you.
Get a FREE QUOTE!
Decide in 24 hours whether outsourcing will work for you.