Get in-depth feedback and analysis of your mortgage post-close process and improve the quality of your mortgage life cycle with highly-reliable QC & audit from FWS!
At the post close stage of the mortgage lending, does the high operating costs and changes in mortgage regulations concern you? Also, are you understaffed to perform an internal quality control review? When you work with a support service provider like us, you do not have to hire a special auditor to lower your total cost of ownership. Once the document is signed and sent, our team can conduct a full review to ensure that the settlement document is accurate and up to date with the latest coverage requirements.
Flatworld Solutions is a trusted mortgage quality control company that provides cost-effective back-end support for mortgages, so you can send a clear loan document to the escrow service. We specialize in reviewing mortgage origination, HMDA and all other relevant legal documents while ensuring ensure the highest level of compliance to make sure that greatest compliance is achieved.
Post-close QC Audit Support Services We Offer
If you outsource post-close quality control services to us, we can move fully signed checkout documents between the origination within a short period of time. At the same time, we can perform integrity checks and quality control to fill the partial gaps in the documentation. Our post-close mortgage audit support services include the following list of services -
Review QC audit and credit documents
Once you have outsourced post-close QC audit support to FWS, we will begin to complete the remaining formalities/processes that include the review of the credit file. We will review the completeness of tax records, modifications, UCC records, liens, trust rates, judgments, assumptions, etc. If all documents meet the applicable compliance and mortgage code requirements, we will further assist in the issuance of liens, assignments and final property rights policies. Our goal is to complete quality control and document reviews within the specified deadline.
Risk Evaluation & Data Integrity
Through high-quality testing software, we can conduct post-close QC audits several types of loan. Our ability in Fannie Mae, VA, Freddie Mac, TRID CFBP, and FHLB policies can assist lenders to recognize and offset potential warning signs and risks in the loan applications. Once the review is complete, our post-close mortgage audit support services can be customized to review all available information. These include documents for conforming & non-conforming loans, subsidiary liens, reverse annuity loans, etc.
Complete compliance verification
The mortgage industry is dynamic that brings and alters the regulations from time to time. Thus, as a mortgage lending company, you have to keep pace with the changing regulations. If you are facing difficulties to keep yourself updated with the changing scenarios of the compliance rules and norms, do not worry. Our post-close QC audit support services ensure that your customers' mortgage closing documents are up-to-date and fully compliant with all the mortgage & federal agencies.
After uploading the mortgage file to the file management system, we will carefully review the loan portfolio so that you have a clear understanding of the repayment ability. During the review process, we will carefully prepare a mortgage report on assets, income, and employment for a complete audit. We can also create a credit report that can be easily retrieved to understand the financial background of your clients.
Verification of assets and tax transcripts
We will perform a desk security check to see if the reported values are correct and compliant with MERS. Knowledge of the asset enables the lender to quote proper market value for the collateral used in the foreclosure. We can also conduct a secondary audit of taxes and property rights to avoid delays in payments.
Our Post-close QC Audit Support Process
The post-close QC audit process is simple and easy to evaluate and a safe option, especially if you want to gain cost and performance advantages. At FWS, we follow the process elucidated below -
01. Summary of the claim (lender)
We will work with lenders to meet their needs and collect the customer mortgage data
02. Verification & confirmation
We will review the reported mortgage and asset records to verify for its completion and accuracy
03. Report submission
Our observations are summarized in a detailed report, it will provide the required insights for lenders to make the right decisions
04. Review & report conclusion
The corrected report will be re-examined to ensure that no process/step is skipped
Benefits of Choosing FWS for Post-close QC Audit Support Services
Working with FWS, our post-close QC audit services will give you a significant advantage over your competitors. Our team can provide a compliant and friendly back-office support for post-closing mortgage solution through their 16 years of experience in the mortgage domain. The following are a few of the many advantages of choosing FWS to outsource post-close QC audit support services -
Flatworld Solutions is an ISO accredited mortgage quality control company that provides high-quality post-close QC audit support services. Our support staff, call center supervisors, and project team is very active in helping you with your issues and challenges. With a profound understanding of the mortgage-related support services, they can connect with customers objectively and emotionally.
We always protect all information resources, including systems, tools, people and other IT structures. In accordance with ISO/IEC 27001:2013 certification, FWS makes every effort to protect the security of sensitive corporate information.
Our mortgage support team has access to advanced software, tools and systems that enable them to deliver services within a defined timeframe. In addition, all our offices and workstations are equipped with uninterruptible power supplies, integrated safety controllers, TELCO Class data cloud center, FM-200 suppression system and more.
We have established five global delivery centers (most importantly the Philippines) that span different time zones. This allows us to leverage local resources and their know-how to quickly capture customer needs and provide better service.
Flexible Pricing Options
You can collaborate with us on the requirement basis. Our flexible pricing models give you the choice of choosing the range and duration of post-close QC audit support solution. Our dynamic industry knowledge also allows us to customize our services to your exact needs.
With more than 16 years of service experience, we can successfully meet the varying needs of the mortgage domain and deliver the best post-close QC audit support services in the industry.
Our call center team is at your service 24 hours a day. If you work with us, you can always contact our call center representative, they are always available regardless of the time zone difference.
Ease of Scalability
Through us, you have the option to ask for a scale-up in post-close QC audit support to control the project requirements within your budget. This way, you do not have to worry about fees or layoffs.
Client Success Stories
FWS Helped a Leading Mortgage Lender Improve Conversions
The fast-growing and a prominent mortgage lender observes a 15% increase in his business volume, owing to FWS' fast & cost-effective mortgage underwriting services.
Flatworld Solutions is a leader in providing high-quality post-close QC audit support services and a range of other mortgage support solutions to its international clients. We have extended suite post-close QC audit specialists who can offer solutions with a top level of scalability and flexibility that can also be tailored to your niche requirements. We have an in-depth understanding of US mortgages laws and provide our post-close QC audit support services to the exact needs of private lenders, investors, wholesale lenders, private mortgage company, and even service providers. We are constantly evolving and modernizing our processes to provide valuable service to our customers.
Contact us today for consistent, efficient, and affordable post-close QC audit support services.
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