While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
The client is a global asset management firm that uses a proprietary investment strategy to manage investment portfolios spread across 45 countries. It employs a result-driven methodology by deploying a highly effective equity allocation model to make funds perform better than the market average. It manages portfolios by investing in highly diversified and liquidated funds to consistently provide better value to its clients.
Situation - Business Need
In keeping with its business strategies and equity allocation methodologies, the client's requirement was focused on deriving knowledge necessary to exploit key market indicators and indices from across 45 nations after accounting for financial regulations and policies prevalent in those countries. It relied on regular updates on monetary and fiscal policy changes to frame its investment policies.
The client decided to engage our services for research and analysis of financial data in conformance with pre-defined formats, as well as to derive economic report summaries in a phased manner.
The challenges that the business situation presented were:
Employing highly qualified personnel to conduct research and analysis of financial data
Providing country-wise summaries of economic conditions and its repercussions after deriving and collating data from the Internet
Presenting summarized information on a 12-point standard format as per client specifications - standards included financial compliance, corporate governance, money laundering, class action lawsuits, financial regulatory mechanisms, and adoption of IFRS
Providing updates to existing reports in conformance with norms set by the client
Researching and collating relevant information and presenting it in an understandable summary format
Facilitating a multi-lingual research solution to support the non-English speaking nations
Using Microsoft Word as the output format for economic report summaries
Reporting on major events that affect global markets in accordance with criteria provided by the client
Solution - The Flatworld Solutions Approach
The Flatworld Solutions' approach comprised of the following components:
Extracting reports in pre-defined templates provided by the client
Employing the services of a committed team, which included 3 analysts and a senior analyst
The team had necessary qualifications in Business and Economics, which enabled them to comprehend the nuances of the project and ensure its successful completion
Earmarking adequate resources to cater to any contingency requirement during the course of the project
Using discretion while assigning countries and standards to the team members to ensure the right person was assigned to the right job
Providing updates after careful analysis and research on public domains and authoritative sites, and making use of 'track changes' tool to facilitate reviews. Analysts added updates to the standards template after thoroughly researching relevant public domains for compliance standard updates and extracting useful information from relevant sources
Deploying the latest security software to ensure top of the line security to client data
Flatworld Solutions embarked on a highly evolved and rigid 3-tier quality check policy for quality evaluation process- a standard procedure followed in all our Research and Analytics projects
Level 1: QC layer involves a self-check by analysts/ senior analyst to comply with the Standard Operating Procedure and Process Check List
Level 2: QC layer involves Quality check by the Senior Analyst/ Team Leader for completeness, accuracy and appropriateness of language
Level 3: Final QC involves a 'Client Eye Check' by the Project Manager, which includes checking whether the output delivered matches the requirements from the client's perspective
Products and Service used
Flatworld Solutions followed a very strict procedure for conducting research, especially when working on the fiscal and monetary policies prevalent in different countries. The analysts were instructed to use only sources that are authoritative, for instance, the Official IMF site and other country-specific government sites.
The duration of the assignment was 3 months. Flatworld Solutions formed a team consisting of a senior analyst and 3 analysts to work full-time. A plan was formulated to attend to any contingency and make sure there were no disruptions during the course of the project.
The client was able to capitalize on the competency of a high-quality staff
Our solution enabled the elimination of overheads associated with employing additional staff
The client was able to reduce operating costs by up to 50%
A coordinator, who ensured quality compliance, was the only personnel the client employed
The client was able to direct its resources to focus on core issues
Rigorous data security measures deployed by us helped alleviate any safety concern