What is the purpose of telemarketing?

To spread the word and get people's attention to your products and to build a brand identity that your audience can recognize from a mere mention on social media, billboards, and so on.

What are the types of telemarketing?

Inbound and cold calling are two popular strategies. In the case of former, prospect is incentivized to follow bread crumbs while in the case of latter, a marketer calls the uninformed prospect.

Outsource Telemarketing Services - Flatworld Solutions

Outsourcing telemarketing services can help your organization augment your existing customer relationships. Flatworld, a pioneer in outsourcing, can meet all your marketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound tele-marketing services and by creating sales force leads.

When you outsource tele-marketing services to Flatworld, we can provide you with insightful information about the unfulfilled requirements, the level of satisfaction and the needs of your customers. Along with this information, we will also provide your organization with strategic ways to address your customers' issues and enhance customer relationships.

Our wide range of offshore tele-marketing services include, inbound sales, inbound customer services, outbound research, tele-marketing sales and outbound lead generation.

Flatworld's Telemarketing Services

Cold Calling Services

We at Flatworld Solutions have the required skills and expertise to provide you with quality cold calling services. Our team of call center executives leverages the latest and the best cold calling tools and technologies to help our clients acquire new clients and boost revenue. We can also help clients is building a healthy long-term relationship with clients with our excellent communication skills.
B2B Cold Calling Services

We provide our clients with a well-planned and strategic B2B cold calling services which will help them to acquire and attract new customers within a quick time. We understand the target audience thoroughly and our experienced professionals ensure that we deliver only the best quality B2B cold calling services.
Real Estate Cold Calling Services

Real estate cold calling services requires highly experienced and skilled resources who are capable of carrying out sensible conversations with the potential prospects of the properties. We ensure that we leverage the latest tools and technologies along with the data provided by the client to ensure that they maximize sales of their properties.
B2C Cold Calling Services

We have some of the best call center executives and B2C cold calling experts on board who can cater to any of your needs with ease. We create and follow a strategic sales script which will enable us to introduce the prospective client with your products/services, question them, get feedback, and set up a further contact.
B2B Telesales Services

We'll call up your contact list and conduct telephone campaigns to grow your brand and improve product sales. Our proven calling strategy ensures complete coverage and successful conversion of cold leads by promoting products and services that they are likely to buy.
Teleprospecting Services

We provide comprehensive teleprospecting services to help our clients find potential buyers for their products/services. Finding prospective buyers is easier said than done, but our expert teleprospectors make this easy for you by bringing their years of experience to the table when you outsource your teleprospecting services to us.
Telesales Customer Acquisition

We have a highly qualified team of customer acquisition specialists who have years of experience in telesales and can negotiate with your site traffic and turn them into buyers. We promote your products or services and cross-sell, given the opportunity to serve customers. We use content strategy to take collaboration to the next level so you can court customers who are most likely to buy than speculating their intent in each qualifying stage.
Insurance Tele-marketing Services

We provide highly efficient and effective tele-marketing services for insurance agencies as well as insurance agents. Our professional telemarketers reach out to your leads and then make the initial prospecting calls. They then filter out the ones that are unlikely to close and provide you with a list of "warm" leads that you can then pursue to increase your chances of converting.
Inbound Tele-marketing Services

At Flatworld, we have over 18 years of experience and expertise in providing inbound tele-marketing services. When a customer contacts us for inbound tele-marketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound tele-marketing experts will provide our customer with an ideal inbound telemarketing solution at a competitive price.

Our wide range of inbound services include dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, opinion survey, up-selling / cross-selling services, catalog sales services, membership application services, answering services, insurance claims services and inquiry services.
Outbound Tele-marketing Services

Outsource outbound tele-marketing services to Flatworld and get access to 24/7/365 days of professional outbound tele-marketing services. We can efficiently qualify leads, build database lists, evaluate a concurrency of databases and suggest other effective marketing strategies. At our outbound telemarketing facility, we use the latest in software and technology to provide you with best-of-breed services.

We have the experience and the expertise to provide a range of tele-marketing services, which include market research programs, telemarketing sales and Lead Generation Services, telemarketing Appointment Setting Services, product/service sales, Cold Canvassing, primary research, reminder calls, customer satisfaction surveys and telemarketing lead generation amongst others.
Telemarketing Consulting Services

At Flatworld, we provide proficient telemarketing consulting services. Our services include an on-site analysis, audits on performance, reporting specifications, scripting analysis etc. Our team of telemarketing experts can efficiently develop customized telemarketing scripts and provide call center benchmarking services, training modules etc. Outsource telemarketing consulting services to Flatworld and benefit from our cost-effective and competent services.
List Marketing Services

We can provide your organization with efficient list marketing services. We can offer telemarketing list and direct marketing list services. The marketing lists that we create include details, such as, zip code, state, city, income, job description and credit card details amongst others. To ensure that your mailing services are effective, we can also offer national change of address services.

Call Center Software we use

Industries We Cater To

We have the required experience and skills to work with clients from different industries and verticals. Some of the key industries we cater to include, but not limited to -

Aerospace

Agriculture

Automotive

Customs Brokerage

Defense

Energy

Education

Entertainment

Finance

Food

Healthcare

Hospitality

Information Technology

Logistics

Manufacturing

Multimedia

Public Sector

Pharmaceutical

Retail & e-Commerce

Telecommunications

Insurance

Legal

Real Estate

Why outsource tele-marketing services to Flatworld?

Extensive experience - We have been providing telemarketing services for a range of industries, such as, telecom, information technology, government agencies and debt reduction organizations amongst others. Outsource telemarketing services to Flatworld and benefit from technology-driven services, professional telemarketing team, digital recording, stringent quality control processes and customized productivity reports.

Professional workforce - Our professional offshore tele-marketing team can handle any call. Each of our call center executives are well-trained in sales and answer calls efficiently, proficiently and professionally. We provide best-of-breed services at a cost-effective price. Outsource telemarketing services to Flatworld and experience an increase in sales.

Domain expertise - Our competent approach can effectively increase your sales. We have the knowledge, expertise and skills to provide world-class outbound telemarketing services. Outsource outbound marketing services to Flatworld and get access to professional services at a competitive price.

Client Success Story

FWS Provided Telemarketing Services to a Leading Insurance Firm

Flatworld Provided Tele-marketing Services to a Leading Insurance Firm

A leading insurance firm was looking for a reliable tele-marketing service providing company. Our team at FWS provided them with the required services.