Telemarketing Services

Our telesales operators make B2B and B2C cold calls to prospects to increase the reach of your products/services to a wider audience, and in turn improving your business ROI.

Outsourcing telemarketing services can help your organization augment your existing customer relationships. Flatworld, a pioneer in outsourcing, can meet all your telemarketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads.

When you outsource telemarketing services to Flatworld, we can provide you with insightful information about the unfulfilled requirements, the level of satisfaction and the needs of your customers. Along with this information, we will also provide your organization with strategic ways to address your customers' issues and enhance customer relationships.

Our wide range of offshore telemarketing services include, inbound sales, inbound customer services, outbound research, telemarketing sales and outbound lead generation.

Flatworld's Telemarketing Services

1. Cold Calling Services

   We at Flatworld Solutions have the required skills and expertise to provide you with quality cold calling services. Our team of call center executives leverages the latest and the best cold calling tools and technologies to help our clients acquire new clients and boost revenue. We can also help clients is building a healthy long-term relationship with clients with our excellent communication skills.

2. B2B Cold Calling Services

   We provide our clients with a well-planned and strategic B2B cold calling services which will help them to acquire and attract new customers within a quick time. We understand the target audience thoroughly and our experienced professionals ensure that we deliver only the best quality B2B cold calling services.

3. Real Estate Cold Calling Services

   Real estate cold calling services requires highly experienced and skilled resources who are capable of carrying out sensible conversations with the potential prospects of the properties. We ensure that we leverage the latest tools and technologies along with the data provided by the client to ensure that they maximize sales of their properties.

4. B2C Cold Calling Services

   We have some of the best call center executives and B2C cold calling experts on board who can cater to any of your needs with ease. We create and follow a strategic sales script which will enable us to introduce the prospective client with your products/services, question them, get feedback, and set up a further contact.

5. Inbound Telemarketing Services

   At Flatworld, we have over 16 years of experience and expertise in providing inbound telemarketing services. When a customer contacts us for inbound telemarketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound telemarketing experts will provide our customer with an ideal inbound telemarketing solution at a competitive price.

   Our wide range of inbound services include, dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, opinion survey, up-selling / cross-selling services, catalog sales services, membership application services, answering services, insurance claims services and inquiry services.

6. Outbound Telemarketing Services

   Outsource outbound telemarketing services to Flatworld and get access to 24x7x365 days of professional outbound telemarketing services. We can efficiently qualify leads, build database lists, evaluate a concurrency of databases and suggest other effective marketing strategies. At our outbound telemarketing facility, we use the latest in software and technology to provide you with best-of-breed services.

   We have the experience and the expertise to provide a range of telemarketing services, which include market research programs, telemarketing sales and Lead Generation Services, telemarketing Appointment Setting Services, product/service sales, Cold Canvassing, primary research, reminder calls, customer satisfaction surveys and telemarketing lead generation amongst others.

7. Telemarketing Consulting Services

   At Flatworld, we provide proficient telemarketing consulting services. Our services include an on-site analysis, audits on performance, reporting specifications, scripting analysis etc. Our team of telemarketing experts can efficiently develop customized telemarketing scripts and provide call center benchmarking services, training modules etc. Outsource telemarketing consulting services to Flatworld and benefit from our cost-effective and competent services.

8. List Marketing Services

   We can provide your organization with efficient list marketing services. We can offer telemarketing list and direct marketing list services. The marketing lists that we create include details, such as, zip code, state, city, income, job description and credit card details amongst others. To ensure that your mailing services are effective, we can also offer national change of address services.

Call Center Software we use

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples

Telemarketing Services in Philippines

We have a team of telemarketing experts in Philippines which is smart, friendly, and has the necessary skills to make cold calls for product promotion, lead generation, etc. Growing at quick pace, our call center services in Philippines is successfully serving a variety of global clients.

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Why outsource telemarketing services to Flatworld?

Extensive experience: We have been providing telemarketing services for a range of industries, such as, telecom, information technology, government agencies and debt reduction organizations amongst others. Outsource telemarketing services to Flatworld and benefit from technology-driven services, professional telemarketing team, digital recording, stringent quality control processes and customized productivity reports.

Professional workforce: Our professional offshore telemarketing team can handle any call. Each of our telemarketing call center executives are well-trained in sales and answer calls efficiently, proficiently and professionally. We provide best-of-breed services at a cost-effective price. Outsource telemarketing services to Flatworld and experience an increase in sales.

Domain expertise: Our competent approach can effectively increase your sales. We have the knowledge, expertise and skills to provide world-class outbound telemarketing services. Outsource outbound telemarketing services to Flatworld and get access to professional services at a competitive price.

Client Success Story

Flatworld Provided Telemarketing Services to a Leading Insurance Firm

A leading insurance firm was looking for a reliable telemarketing service providing company. Our team at FWS provided them with the required services.

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