Telemarketing Services

Outsourcing telemarketing services can help your organization augment your existing customer relationships. Flatworld, a pioneer in outsourcing, can meet all your telemarketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads.

When you outsource telemarketing services to Flatworld, we can provide you with insightful information about the unfulfilled requirements, the level of satisfaction and the needs of your customers. Along with this information, we will also provide your organization with strategic ways to address your customers' issues and enhance customer relationships.

Our wide range of offshore telemarketing services include, inbound sales, inbound customer services, outbound research, telemarketing sales and outbound lead generation.

Flatworld's Telemarketing Services

1. Inbound Telemarketing Services

At Flatworld, we have over 15 years of experience and expertise in providing inbound telemarketing services. When a customer contacts us for inbound telemarketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound telemarketing experts will provide our customer with an ideal inbound telemarketing solution at a competitive price.

Our wide range of inbound services include, dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, opinion survey, up-selling / cross-selling services, catalog sales services, membership application services, answering services, insurance claims services and inquiry services.

2. Outbound Telemarketing Services

Outsource outbound telemarketing services to Flatworld and get access to 24x7x365 days of professional outbound telemarketing services. We can efficiently qualify leads, build database lists, evaluate a concurrency of databases and suggest other effective marketing strategies. At our outbound telemarketing facility, we use the latest in software and technology to provide you with best-of-breed services.

We have the experience and the expertise to provide a range of telemarketing services, which include market research programs, telemarketing sales and Lead Generation Services, telemarketing Appointment Setting Services, product/service sales, primary research, reminder calls, customer satisfaction surveys and telemarketing lead generation amongst others.

3. Telemarketing Consulting Services

At Flatworld, we provide proficient telemarketing consulting services. Our services include an on-site analysis, audits on performance, reporting specifications, scripting analysis etc. Our team of telemarketing experts can efficiently develop customized telemarketing scripts and provide call center benchmarking services, training modules etc. Outsource telemarketing consulting services to Flatworld and benefit from our cost-effective and competent services.

4. List Marketing Services

We can provide your organization with efficient list marketing services. We can offer telemarketing list and direct marketing list services. The marketing lists that we create include details, such as, zip code, state, city, income, job description and credit card details amongst others. To ensure that your mailing services are effective, we can also offer national change of address services.

Telemarketing Services in Philippines

We have a team of telemarketing experts in Philippines which is smart, friendly, and has the necessary skills to make cold calls for product promotion, lead generation, etc. Growing at quick pace, our call center services in Philippines is successfully serving a variety of global clients.

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Why outsource telemarketing services to Flatworld?

Extensive experience: We have been providing telemarketing services for a range of industries, such as, telecom, information technology, government agencies and debt reduction organizations amongst others. Outsource telemarketing services to Flatworld and benefit from technology-driven services, professional telemarketing team, digital recording, stringent quality control processes and customized productivity reports.

Professional workforce: Our professional offshore telemarketing team can handle any call. Each of our telemarketing call center executives are well-trained in sales and answer calls efficiently, proficiently and professionally. We provide best-of-breed services at a cost-effective price. Outsource telemarketing services to Flatworld and experience an increase in sales.

Domain expertise: Our competent approach can effectively increase your sales. We have the knowledge, expertise and skills to provide world-class outbound telemarketing services. Outsource outbound telemarketing services to Flatworld and get access to professional services at a competitive price.