Flatworld Solutions is one of the world's leading providers of transcription services. We provide an entire range of transcription services which includes video and audio transcription, legal transcription, academic research transcription, market research transcription services, media and business transcription services, toll free dictation transcription and audio editing services.
Outsource transcription services to Flatworld and give your business a competitive edge with our quick turnaround, huge cost savings, high level of accuracy & specialized transcription solutions.
Here is a list of the most commonly asked questions by customers when they outsource transcription services.
Yes, we offer a free trail for our prospective customers. We offer free trials for market research transcription services, legal transcription services, video transcription services, audio transcription services, academic research transcription, market research transcription services, media transcription services, business transcription services, toll free dictation transcription services and audio editing services.
You just need to send a small sample (about 10 minutes) of your audio/video file. We will then transcribe the file and send the transcribed word document to you.
We can provide transcription services for the following audio/video file formats:
If you decide to outsource your transcription services to Flatworld, we will create a unique user ID for you on our secure FTP site. You can log on to our secure FTP site with your user ID and upload your files.
We can either email the transcribed files to you or upload the transcribed files on our secure FTP, from where you can download the files.
Our quick turnaround time sets us apart from our competitors. When you outsource transcription services to Flatworld Solutions, you can be assured that your services will be delivered to you ahead of your schedule. Depending on the recording and speech quality of your audio/video files it will approximately take between 7 to 10 hours to complete the transcription process. The quality checking process will take a further one hour.
After the audio/video files are transcribed, the files are checked for quality and accuracy. We have certified proofreaders who check the transcribed files for errors. Our stringent Quality Assurance process ensures that we provide our customers with transcribed files that are accurate.
Yes. At the onset of every project we will sign confidentiality agreements such as the non disclosure agreements (NDA), service level agreements (SLA) and any other confidentiality agreement that you would want. Choose Flatworld Solutions as your partner and stay assured about the security and privacy of your valuable information.
Our pricing structure is either based on a per minute or per hour basis. You can choose to either pay for every minute or for every hour. After providing you with a free trial, we can discuss the pricing structure in more detail.
Flatworld Solutions has registered offices in US and UK. You can wire your payments to our US bank account, pay through Paypal or send in a check to our US bank account.