Outsource ServiceNow Consulting Services

ServiceNow Consulting Services

Digitize, simplify, and reshape your daily business operations for digital excellence by outsourcing ServiceNow consulting starting at $15/hour

ServiceNow is one of the most innovative cloud computing platforms that needs no introduction in IT's service management business. It is the smartest way to redefine and digitize your products, solutions, services, and workflows for unmatched efficiency, superior work productivity, and intuitive user experience. Through a cloud-based workflow and automation system, it transforms the way customers perceive your business and service delivery cycles by efficiently solving all kinds of service management challenges and streamlining your day-to-day business operations.

Flatworld Solutions is one of India's leading ServiceNow consulting companies with a global footprint and a large customer base. We offer world-class ServiceNow consulting services to help organizations automate and streamline their service operations for maximum business benefits. Our result-oriented solutions and services help organizations consolidate their legacy applications, service management tools, and processes onto a single platform for efficient functioning and enhanced customer satisfaction.

Our skilled strategists, developers, engineers, and consultants have years of experience in working on the ServiceNow platform and can help you migrate and integrate your services and legacy applications from other service management tools to ServiceNow to help you elevate and streamline your service management operations for maximum efficiency and revenue.

ServiceNow Consulting Services We Offer

Flatworld Solutions is a leading ServiceNow consulting services providing company. As a ServiceNow premium partner, we help our customers effortlessly realign and move their legacy infrastructure to a smarter and way more efficient ServiceNow platform for unmatched business growth, productivity, and customer satisfaction.

Our range of ServiceNow consultancy services include -

  1. One-time Consultation

    One-time Consultation

    Have you ever encountered a ServiceNow challenge? Facing issues managing different service implementations? We can help. Flatworld Solutions provides expert ServiceNow consultancy to help you effectively address your challenges and proceed with its successful implementation across processes, operations, and organization.

  2. Process Integration and Management

    Process Integration and Management

    Experts at Flatworld Solutions can help you club together all your disparate services, service providers, and support tools into a single digitized system for a unified operational view.

  3. Business Management

    Business Management

    From key metric analysis to project, portfolio and resource management, we provide expert ServiceNow consulting services to bring your ideas, tools, technologies, and resources to one single place for creating an effective business strategy and solution.

  4. Standardization of IT Operations

    Standardization of IT Operations

    We provide expert IT support and services to enhance its speed, impact, and efficiency. Our ServiceNow technical consultants monitor your IT infrastructure and services and orchestrate and automate them on the ServiceNow platform to improve your IT service efficiency and create trusted IT service workflows.

  5. Cloud Management

    Cloud Management

    We provide expert solutions that enable you to handle unique requests, approvals, and automate cloud services in both public and private infrastructures.

  6. HR Service Delivery

    HR Service Delivery

    Leveraging the ServiceNow platform, we create intelligent solutions and workflows to streamline employee service experience, improve productivity, and optimize service delivery.

  7. Customer Service Management

    Customer Service Management

    We help you excel beyond traditional customer service solutions. By migrating your service operations on the ServiceNow platform, we bring your front and back offices together and help you engage customers through digital workflows and automate common requests and queries for expanded self-service.

  8. Service Desk and IT Service Management

    Service Desk and IT Service Management

    Our ServiceNow service desk and IT service management (ITSM) services help you create a dynamic scheduling system in which service requests are automatically assigned to the most qualified person for the job to ensure the successful closure of requests in the most efficient manner possible.

Our ServiceNow Consultancy Process

As a leading ServiceNow consulting service providing company, we follow a stringent step-by-step process to provide you expert consultancy and support for your varied business needs. Our out-of-the-box ServiceNow consulting services help bring visibility to your IT processes and infrastructure to help you digitize and optimize your operations while minimizing the negative impact of structural changes.

Our ServiceNow consulting process includes -


01. Product Assessment and Evaluation

Our ServiceNow functional consultants analyze, evaluate, and assess your organization's business needs to create a roadmap for ServiceNow implementation. Having a rich industrial experience, our experts utilize their skills and knowledge to evaluate your business needs before making a decision


02. ServiceNow Implementation

Our ServiceNow technical consultants then build custom workflows, forms, service catalogs, reports, and more to help you efficiently upgrade or migrate your existing business processes on the digitally superior ServiceNow platform to create a smarter way to operate your business


03. ServiceNow Integration

We then seamlessly integrate ServiceNow applications with your legacy systems, Open Source systems, Intranets, SharePoint, BI tools, dashboards, and other third party systems to automate your operational workflows and extend the unparallel capabilities of the ServiceNow platform to your organization


04. Optimization Services

Our experts also perform regular health checks and updates to eliminate redundancies, errors, and bugs for best performance


05. ServiceNow Support

Our in-house certified engineers for ServiceNow provide expert round-the-clock technical support to help you maximize the efficiency of your platform and ensure non-stop growth and performance

Other Services You Can Benefit From

Why Outsource ServiceNow Consulting Services to Flatworld Solutions?

At Flatworld Solutions, we are a leading ServiceNow consulting service provider based out of India. We help companies realize the true potential of the ServiceNow platform. Our expert consultants strategize, design, configure, develop, and implement projects within the ServiceNow platform and create exceptional workflows for seamless integration and operation. We quickly and carefully anticipate every functional and non-functional aspect of your business processes to help you create a unified ecosystem to manage, operate, and streamline all your business operations.

Outsource ServiceNow Consulting Services to Flatworld Solutions and enjoy -

  • Cost-effective Pricing

    Our ServiceNow consulting services are highly dependable and completely affordable. Our tailored solutions are delivered as per our customers' needs and budget, without compromise on quality.

  • Hassle-Free Support and Solutions

    Our ServiceNow technical consultants provide comprehensive help and support to unify your disparate processes, solutions, and services on a single ServiceNow platform for hassle-free functioning and performance. Whatever be your requirements, our experts can help you seamlessly integrate the ServiceNow platform into your existing system.

  • Customized Services

    We have a catalog of pre-defined services to choose from. Based on your organization's needs, we customize our services and solutions to perfectly align with your business goals, so that you spend less time on IT administration and more on boosting your business productivity.

  • Automated Solutions

    We automate your services and applications both inside and out of the ServiceNow environment to improve the speed of service whilst ensuring the best quality and strict adherence to all compliances and governance.

  • Quick Turnaround Time

    We have a short turn-around time and strictly adhere to our promised timelines for rapid deployment of business processes. This helps you accelerate your operations for unmatched growth and success.

  • 24/7 Administration

    With us, you never have to face process downtimes and technical fiascos. Our ServiceNow technical consultants monitor your processes round the clock for effective work, productivity, and SLA compliance.

  • Complete Peace of Mind

    Simply let us know your business requirements and sit back and relax. We'll automate, update, and collaborate all your business processes and functions as per the ServiceNow platform to bring unmatched clarity and functionality to your IT and other business processes.

  • Client Success Stories

    FWS Delivered Customized ITSM ServiceNow Solution To Improve Catalog Workflows For a US-Based Client

    FWS Delivered Customized ITSM ServiceNow Solution To Improve Catalog Workflows For a US-Based Client

    An award-winning construction conglomerate in US contacted Flatworld to have their ServiceNow functionalities improved to newer standards. Our team delivered a custom ITSM solution enhancing the system efficiency.

    Read more
    FWS Created a Task Management App for an Australian Client

    FWS Designed and Developed an iOS Task Management App for an Australian Client

    An Australian client was looking to create an app that could let its users send and receive texts, audio, and video files. We designed and delivered a robust app quickly.

    Read more

    Ready to Experience the Power of ServiceNow?


    We thank Flatworld for the excellent job done in helping us create and develop our program. Everyone was professional, reliable, excellent, and hard working.

    Leading System Integrator, EMEA Region
    More Testimonials »

    Want to leverage the power of the ServiceNow platform to spruce up your existing technologies and business operations? Our in-house certified ServiceNow engineers have helped hundreds of clients unleash the potential of the ServiceNow platform, and can also help you plan, prioritize, and digitize your business objectives for higher enterprise agility and superior business outcomes.

    So, let's get in touch. Simply let us know your business goals and objectives, and we'll chalk out an effective plan to transform your organization's operations into effective, result-oriented digital workflows for superior work performance and unmatched productivity. Call now to know more about our ServiceNow consultancy services!

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