FWS' Facility Management App Development helped Manage Appointments for a UAE Client

Case Study on Facility Management App To Manage Appointments

The Client

The client we served provided facilities management services and was headquartered in Dubai. Their area of specialization included supplying skilled and trained personnel for equipment maintenance, technical services, and energy services.

Client's Requirement

The customer requirement encompassed a professional customer-facing app for accepting service requests and booking particular or batch maintenance services.

Business Challenge

  • The customer sought enhanced accessibility for technicians as well as regular users - that meant two unique logins for each user type
  • They needed an automated rather than a manual booking process

Our Solution

  • Our team at Flatworld Solutions rendezvoused with the client through a virtual meeting to broaden what we already knew about the client
  • Our developers drew conclusive steps to overcome all existing challenges
  • Focussing on convenience, we built intuitive features into the booking management app
  • We designed the app that mitigated issues with scheduling technician appointments, generating reports, and escalation management

Technology Stack

MSSQL

.net

Android & iOS

The Results

The customer saw a dilation in clients' satisfaction as their mobile app became more convenient to use besides having all critical booking services within arms reach.

Outsource Mobile App Development to Flatworld Solutions

There are endless possibilities in which business solutions can be designed, but not all of it might create the ideal results. This is where Flatword triumphs other mobile app developers. We get to the heart of customer challenges and understand what they need to overcome challenges in business. Like tapping specific points to awaken the dead machine, we go in-depth in our approach to problems and discover the best fixes that are not just accurate but also economical. So if you share the same hassle experienced by our client, we'll help you find a solution that is just right for your needs.

Contact us today and we'll make our effort count by cutting across the best outcome at a budget.

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