Software Maintenance and Support Services

Get preventive maintenance and on-demand support for all your applications with our software maintenance and support solutions

Have multiple acquisitions and mergers led to the accumulation of complex legacy systems and applications? Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane software maintenance support, with no time for the development and deployment of new software systems? If yes, delegate software maintenance to have more hours in a day and save big on hiring and operational costs.

We are a software maintenance company providing dedicated enterprise software maintenance services that enable you to concentrate on your core business functions. Our expert software professionals have diverse skills, are passionate about their job, and carry over a decade of industry experience. Get effective long-term maintenance and real-time support services for all your software requirements.

Software Maintenance and Support Services We Offer

Our IT support and maintenance services are designed to proactively handle the maintenance of software to ensure it is bug-free at deployment. We follow the best application software maintenance practices to make your software robust and secure. Our IT Support and maintenance services include -

1. SAP Support

   

   Interact and collaborate with expert SAP support resources and get mission-critical solutions on time. Be it driving innovation or enhancing value realization, we have got you covered with our SAP support services.

2. IMS Application Support Services

   

   Monitor your applications regularly and get timely support to improve external and internal collaboration with our customized services. We help you troubleshoot technical glitches and ensure seamless communication.

3. Application Maintenance and Support Services

   

   Expand, modify, or augment the functionalities of your applications with our application maintenance and support services. We help you drive automation, optimize your business processes, identify risks, and explore next-gen solutions.

4. Web Maintenance Services

   

   Updating websites, running backups, testing page speeds, checking security updates, and other maintenance processes are crucial to keeping your website up and running. Leverage our expertise to boost your website performance.

5. Android App Maintenance Services

   

   Get on-demand and ongoing maintenance support for all your android applications. Regular maintenance and monitoring are essential to ensure that your apps are responsive, compliant, and secure.

6. iOS App Maintenance Services

   

   Are your iOS apps updated, active, and error-free? Identify and fix bugs in your applications and ensure the apps are user-friendly to stay competitive and boost your enterprise revenue with our iOS app maintenance services.

7. WordPress Support and Maintenance Services

   

   Stay on top of updates, optimize your website speed perform security audits, and manage emergency support tasks with our customized services. Make your website user-friendly and enhance user experience.

8. Remote IT Support Services

   

   Get timely technical support to troubleshoot crucial, mission-critical issues on time every time with our remote IT support services. With a global team of skilled resources, we are equipped to serve you round-the-clock.

9. IT Consulting Services

   

   Make the most of all your IT investments with our turnkey IT consulting services. Get the advisory support that helps you evaluate multiple technology strategies and devise the right approach that aligns with your enterprise goals.

10. IT Support Services

    

    Identify and mitigate software and hardware risks, troubleshoot technical glitches, and resolve network issues with our technical support services. We help you install and configure software and hardware seamlessly.

Our Approach to IT Support and Maintenance

We follow a multi-step process to ensure that you get swift, reliable, and ongoing support. Our outsourced software support and maintenance services involve the following steps -

Leverage Mainstream and Specialized Solutions to Deliver Value

Leveraging IT support and maintenance services enable you to correct, prevent, adapt, and perfect your products with our customized solutions. When you outsource software support and maintenance, we help you infuse scalability, flexibility, and rapid implementation with our mainstream and specialized services.

Why is Flatworld Solutions the Preferred Software Maintenance Company?

Businesses worldwide leverage our software maintenance and support services to ensure their applications are up and running smoothly. This enables them to boost their operational efficiency and cut through the competition. Some of the key reasons for you to choose us as your software maintenance and support provider are listed here -

• ISO Certified Services

  We are an ISO 9001:2015 certified software maintenance support company and a NASSCOM member, delivering best-in-class software maintenance services, at par with international quality standards.

• Robust Data Management Policy

  All confidential data is handled as per the NDA and by authorized software maintenance and support professionals.

• High-quality Services

  We pay extra attention to the detail and make sure that you can deploy your software with confidence.

• Scalable Services

  We strive to provide you with robust and agile software services. You can rest assured that we can carry out your project reliably and precisely.

• Quick Turnaround

  The speedier outcome in software maintenance is possible because we use the latest tools and technology to overhaul inefficient modules.

• Certified Team of Software Maintenance Experts

  We have an elite team of 100+ software developers and testers who have expertise in the latest software maintenance tools and technologies.

• Best-in-class Infrastructure

  Flatworld is housed with the best infrastructure that includes a complete range of testing suites and other software maintenance tools.

• 24/7/365 Support

  Our dedicated software maintenance teams log and track service requests 24/7 and offer round-the-clock troubleshooting and real-time resolution of all problems to enhance stability.

• Cost-effective Solution

  The software maintenance services we offer are affordable because we believe in reaching more clients across a spectrum of budgets.

Additional Services You Can Benefit From

Client Success Stories

Software Testing for SaaS Platform

A Scandinavian client wanted to outsource software testing on the SaaS platform. We provided our testing services at nominal rates and helped the client to release the app that users can count upon.

Read more

Provided IT Support to a UK-based Insurance Company

Flatworld provided reliable IT support to an insurance company based out of the UK. The client wanted to cut the overhead expenses of insourced IT support. Therefore, their goals were met through us.

Read the Case Study

Outsource Software Support and Maintenance to Build and Run Stable Applications

We are a reputed software maintenance company offering specialized services to help you ensure efficient project management and minimal software downtime. Choose from our wide array of software development services based on your requirements for support levels, project delivery options, and more. Our services -

• Guarantee you an efficient and hassle-free engagement
• Help you run and manage complex applications with zero to minimal downtime
• Ensure project continuity and increase data security

Revitalize your software infrastructure and prepare it for future business challenges with our software maintenance and support services.