Are you facing difficulties in achieving market goals by launching new products? Or, are you looking for a professional product promotion company to reach your target audience? If so, you must outsource product promotion services to us at Flatworld Solutions (FWS).
FWS is a leading product promotion services company and has been providing customized brand promotion and product promotion services for the last 19 years. We offer cost-effective solutions to help you devise your marketing initiative and achieve your sales goal. With us, you expand your market reach, boost your customer's volume, synchronize eCommerce and call center operations, and create brand awareness.
We provide high-quality product promotion solutions that can increase your buyer's satisfaction levels and boost your market penetration level. We can inform, follow-up, promote, and remind your end users to select your products or choose your brand via our effective BPO services. A few of the product promotion services that we offer include -
With our customized product promotion hotline, our team of expert brand promotion executives can set appointments, keep track of your customers, persuade and remind them of your products, etc. Our executives are available 24/7, 365 days a year and have access to specialized product promotion tools.
Our team of product promotion consultants can help you gain the widest array of information to better your brand promotion activities. They can also research the current market moods vis-à-vis your products and assist you to devise a better strategy.
Our team can assess the bottom line of the brand promotion and provide insights on the end results that will help you make the right decisions and plan your next marketing goal.
We can retrieve and repair your business from your disorganized in-house product recall process. As part of our product recall management services, we can test products, assess market risks, assist you with product disposal, and prepare cost analysis report.
Our line-extensions services can replace your in-house call center operations with a better, low-cost, and less risky alternative. Our support team can inform your customer by providing them with a wide range of information about your product. Moreover, if you want to extend your product portfolio, we can help you do that.
We deliver a wide range of product and brand promotion services to many industries & verticals. This includes -
At Flatworld Solutions, we have more than 19 years of industry experience in rendering unmatched product promotion services to several global establishments. When you outsource brand promotion services to FWS, you can concentrate more on your core business functions. Some of the benefits of availing our product promotion services include -
We offer flexible pricing options for all our product promotion services, which are based on shift coverage, the volume of calls/chats, number of operators, geography, etc. It will allow you to significantly reduce the operational cost and reach a wider market.
Flatworld Solutions is capable in managing the security of financial, intellectual, business assets. In accordance with ISO/IEC 27001: 2013 certification, FWS makes every effort to protect the security of sensitive corporate information.
Our support staff takes the advantage of advanced infrastructure facilities and uses latest communications tools to deliver market-leading product promotion services. Our workstations are equipped with multiple IT redundancy levels, robust data centers, uninterrupted power supplies, FM-200 fire defense systems, etc.
We have implemented the Six-sigma approach within the company, enabling us to continually improve processes and minimize waste. If you choose to outsource product development services, you will receive the best consulting and support services to strengthen your position in the market.
Our product promotion approach is designed to make resources easy to access at any time. We also captured 100% of the communications for future analysis. The calls are stored our integrated CRM and can be analyzed on at least 128 parameters.
We use local resources through five global delivery centers. This allows us to capture customer needs and respond to them quickly.
We have an integrated CRM that allows us to process customer contact information and personalize follow-up orders. Our support staff also uses the CRM to track the progress of product promotion activities.
Our operators have multi-lingual proficiency and can communicate with your customers in their lingo. It ensures that you reach a wider audience and get the most out of it.
Our team of call center agents is accessible 24 hours a day, seven days a week. They are readily accessible for any query or questions. Furthermore, our agents use well-scripted marketing lingo that often assists them to up-sell or cross-sell.
We have a support team of more than 200 professionals and our comprehensive management experience is now over 100+ man-years. If you choose us as your product promotion partner, you can leverage our expertise and knowledge in the product promotion domain.
We continuously monitor the progress of the services we provide. That's why we send weekly/biweekly/monthly reports to all partners. These reports can help you assess and identify gaps in your processes and develop better product promotion strategies.
If you outsource product promotion services to us, we will offer you the option to scale up We have the resources we need, both in terms of quantity and capitals. This way, you only pay for the services you get without having to spend extra money on infrastructure changes or recruiting new resources.
The expert disaster recovery support team FWS enabled the customers to minimize operational risk by providing reliable business continuity services to investigate and resolve customer disaster recovery.
The team at FWS optimized the customer's BPO process by developing a tailor-made BPO processes that enabled them to achieve their business goals and accomplish a higher CSAT scores.
Flatworld has been very professional with the onboarding process and shown a lot of interest and initiative in learning our business and presenting it effectively to the prospective clients.CEO,
Flatworld Solutions is one of the leading product promotion services company that provides high-quality brand and product promotion services and a plethora of other call center services, including chat support services, cold calling, outbound call center services, telemarketing, to its global clientele. Our team of product promotion operators, telemarketers, and contact center executives can promote your products, engage and follow-up with customers, increase the product penetration level, and shape a better brand promotion strategy.
At FWS, we not only help with product promotion services but also in growing the market reach while maintaining the highest quality of service. Get in touch with us today to reach process efficiencies with our consistent and affordable product promotion services.
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