The client has a German-based real estate company operating from LA & Texas.
The requirement was to generate appointments for businesses to approach them and check if they are willing to sell their property. They also expected co-ordination with the service team for living up to the client's expectations. The list of contacts shared by the client included existing customers and qualified prospects. The primary condition was FWS team will be interacting with high-profile customers and the expected deal value was a minimum of 50+ million.
The project demanded to have skilled experts to continuously interact with inquiring customers and co-ordinate with the sales team to go and inspect the customer's home and help them with different options that suit the property accordingly. All of which the client couldn't handle on their own due to narrow bandwidth and cost constraints.
FWS deployed a team of 3 candidates with the capability to perform the required tasks along with an experienced team leader who has launched the requirement exceeding the client's expectation.
Three months into this successful campaign, we added one more resource for account management and backend enrollment.
Flatworld is unbound by the limitations that our clients face. We are poised to address concerns and challenges that businesses deal with during outbound engagement with prospects in a respectful manner. Being at the heart of the Call Center industry for the last 19 years, we have the zeal and capability like no other to bring conversations into fruition. It doesn't matter how tough the deal size before us, we will help accomplish your goals and live up to your modest expectations.
If you have the same pressing issues regarding appointment setting or lead generation as faced by the client in this success story, give us a ping and we'll get in touch with you and help getting started.
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