The client is a group of medical practitioners and doctors that intend to run a free enrollment program offering blood pressure and sugar level measuring devices.
The client needed a dump of the patients' data to be cleansed. The patients then needed to be called and persuaded to enroll in the program. The result sought was the enrollment of patients and a free visit to the clinic.
The client wanted the pilot team to start training ASAP, capture correct data, and have a progressive trend in the appointments set. The client was also quite particular about a quick setup and project launch.
The talent acquisition team recruited the right agents and FWS facilitated the training and filled up seats within the specified timeline.
The client is delighted by the performance of the team. The partnership helped the client achieve an increase in interest capture and footfall of patients. The client also achieved a considerable reduction in its operational costs.
Flatworld Solutions is a premier provider of highly professional outbound calling services as well as a comprehensive range of other call center services to clients from across the globe. Our ISO 9001:2013 accreditation is a demonstration of our commitment to achieving excellence in all our operations. Furthermore, we seek to be active partners in the success of our clients' businesses by providing the most cost-effective and reliable services.
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