According to IDC, worldwide expenditure on AI-driven digital transformation initiatives is expected to cross $1.97 trillion in 2022. It's no surprise since global organizations regardless of their size are moving towards ML, Big Data, Data Science, &, AI-based technologies to drive enterprise transformation. Advancements in machine learning are further pushing the boundaries of traditional businesses, allowing them to become more intelligent and ready, while significantly boosting their operational efficiency, customer understanding, and, ROI. To experience the transformational power of Data Science and AI, organizations across the AI maturity curve need to create a dynamic organizational blueprint with clearly-defined next steps to help them transition from 'siloed department-centric AI initiatives' to 'AI-driven organizational transformation'. A blueprint that would capture different "as-is" customer journeys, outline "vision statements" to accomplish short to medium-term goals, and clearly define step by step process of what should be done to digitally transform an organization.
Flatworld is a known AI-driven digital transformation service provider offering a specific plan to identify "if" an organization is ready for AI transformation, "why" it should opt for it (benefits), "what" needs to be done, and "how" AI transformation should be done! We go beyond consulting and ensure that the AI-driven transformation is a real success for all our clients. Our success metric goes beyond the submission of a consulting document and is defined by the actual transformational value an organization experiences after implementing the recommended AI road map.
AI, or Artificial Intelligence, is at the center of AI driven Digital Transformation. In the interest of brevity, it encompasses all the following technology areas -
Any Digital Transformation centred around one or more of the above technologies is an AI-driven Digital Transformation.
AI-Driven Digital Transformation involves systematically and substantially improving customer outcomes in some or all the following areas of an enterprise. Transformation plan, deliverables and success metrics are unique to each enterprise.
Customer 360-degree view, campaign automation and intelligence, channel and customer identification and the like.
Intelligent Sales process, Lead scoring, customer behavior predictions, cross-sell, up-sell, shortening sales cycles and the like.
Data storage, Cloud definitions, data curation, data quality, data governance, data security and the like.
Process automation through Cognitive Process Automation, Faster and automated data access, faster turnaround times, reduction in operational costs, reducing process or information flow complexities, reducing risk and fraud, intelligent procurement, predictive manufacturing, intelligent inventory management, optimizing production schedules.
Intelligent forecasting, Predicting non-compliance, Improving financial security, detecting financial anomalies, intelligent financial planning and de-risking.
Predicting and shortening customer journeys, improving responsiveness, improving on-line experience and the like.
Predicting Employee Attrition, increasing employee retention, Intelligent employee support, Employee performance prediction.
Automation of multi-level dash boards, Intelligent self-service analytics, voice-based reports and the like.
Flatworld has developed a unique information generation methodology that create custom digital surveys of your organization's departments, helping to assess your current readiness for digital transformation.
Information collected includes but not limited to -
After carefully analysing your requirements, we propose and collaboratively create an AI vision statement/s which take into account your immediate and short-term requirements and remains flexible enough to incorporate further changes in the future. Some of the key highlights of our AI vision statement include -
Once our clients are satisfied with the AI vision, we set forward on creating an actionable road map which is one of the key deliverables of AI-driven digital transformation -
We believe that AI Driven Organizational Transformation cannot be a fully outsourced activity. We recommend organizations to have a core team that would be the prime driver to monitor, ensure adoption and scale AI initiatives within the organization. Towards this end we have proven training and knowledge transfer methodologies to enable organizations to hire, retain and maintain a team in the CoE.
Once we have established the entire road map, the digital transformation journey for your company begins. To give these process improvements direction and to ensure you can benefit from the many initiatives being implemented easily, we help to create a central AI resource center, namely the AI CoE.
AI-driven digital transformation has become a must have in the current and emerging economic scenario. That is where a partner such as Flatworld Solutions steps in, helping you build an informed organizational roadmap while informing you about necessary technological developments needed to prepare for future dependencies. Some of the key benefits of AI-based digital transformation include -
Most organizational AI and Big Data initiatives are project based which sit siloed in various departments of the organization. Implementation of an AI driven organizational road map leads to bringing together independent initiatives to an unified approach resulting in cost efficiencies, knowledge sharing, speed to market, more efficient cross and upselling, increased return on investment. Just bringing together organizational data together into a single data lake or data mart deliver an extremely significant ROI!
Relevant, quick and having a unified version of truth greatly enhances corporate decision-making. Single version of truth leads to more efficient role out and adoption of analytical solutions across the organization.
Tools, technologies and platforms when viewed from an organizational perspective results in better leverage with suppliers and vendors. This in turn can help scale your processes rapidly in a shorter period of time.
Data duplication and challenges to data access is one of the major reasons for lag in processes and decision making. A unified data access infrastructure results in faster processing and decision making which directly impacts customer satisfaction and improved operational efficiencies.
With our AI-driven digital transformation methodologies, you can precisely define customers' preferences and their overall experience, leading to more accurate customer personas with in-depth details and behavioural traits. Our work with several global enterprises has taught us that the most successful companies in terms of digital transformation have seen a big uptick in customer loyalty rates and customer satisfaction.
Organizations around the world are operating in a world full of unpredictability and changing customer requirements. With the Coronavirus pandemic, companies are now facing an even bigger threat to their economic growth. For an organization like yours to respond to these challenges, you need access to prudent capital management techniques, streamlined business processes, operational efficiency, and market agility. This and more is delivered through AI driven organizational transformation initiative.
At FWS, we have been leading from the front when it comes to redefining what digital transformation means in the age of AI and real-time data for global organizations. We create structured AI-driven transformation road maps which take into account your existing capabilities while delivering value, building economic resilience, and preparing you for long term success.
Contact FWS, an AI-driven digital transformation service providing company, right now and outsource AI-driven digital transformation services!