Are you falling short of trained and experienced medical transcriptionists to take care of your healthcare documentation? Are you unable to focus on your core activities and patient care because chart documentation is taking too much of your time? Are you having burnout at work due to handling your medical transcription requirements? Then, the right step for you and your medical practice would be to outsource your requirements to an experienced medical transcription company. By outsourcing, you will not only have access to experienced resources but also be able to focus on your core activities.
Flatworld Solutions is a leading medical transcription service provider and a one-stop-shop for all your requirements. Our team comprises the most skilled and experienced individuals who can deliver a custom-made solution based on your requirements. Outsourcing healthcare transcription services to us can help you focus better on patient care and provide your clients with the best customer service. Our transcription solutions combine the elements of accuracy, flexibility, and security to cater to the preferences of different healthcare providers. As an expert medical transcription company, we deliver a fast turnaround for every account that we handle along with robust security measures. Moreover, we can adapt to your existing workflow and generate an accurate and reliable clinical narrative.
Healthcare providers have to perform clinical documentation of patients, record administrative documents, and handle many other notes as well. Although they can rely on voice recognition software, like many healthcare providers do, to dictate their clinical documentation, there are several limitations of the process. The accuracy may not be up to the mark, and the final output may still need extra time to proofread. That's where we come in. We offer a quick and convenient way to record and store all medical documentation.
Having been a reliable transcription and billing company for over 19 years now, we seek to understand our clients’ requirements and provide custom-made solutions accordingly. We leverage the best infrastructure and the latest tools and technologies to deliver the best transcription services.
Some of the key medical transcription outsourcing services we offer include -
We provide accurate and reliable transcriptions for CT scans, X-rays, mammograms, ultrasounds, screenings, diagnostic imaging, MRIs and many more.
As a premier transcription company, we are committed to providing accurate, reliable, and HIPAA-compliant transcription services to global healthcare practices.
With our EMR transcription services, you get access to up-to-date and reliable electronic medical records that will aid you in making better clinical decisions.
We can provide you with a virtual medical scribe who will leverage technology to remotely transcribe all your notes and observations during patient visits.
We have significant experience and expertise in providing transcriptions of all audio notes recorded by surgeons during surgeries.
We have experienced medical transcriptionists who will ensure that you receive 100% accurate and HIPAA-compliant transcripts of your ENT notes.
We follow a robust process to ensure that the encounter reports are of superior quality. The following steps capture how we work.
The Account Manager retrieves the dictations from toll-free service, secure FTP, Google Drive, or Dropbox for offline audios. These are then assigned to the designated Tier-1 transcriptionist who works as a dedicated resource for you
The medical transcriptionists use prescribed templates to transcribe the audio. Then, they submit the completed document for proofreading
The proofreaders then edit the transcripts to ensure grammar and inaudibility are fixed. The reviewed and corrected documents are sent to the Quality Assurance (QA) team. Feedback is sent to the Tier-1 team
The QA team uses random sampling to perform quality checks. They send their review comments to both the transcriptionists and the proofreaders.
In the end, the completed encounter reports are sent to the Account Manager who does a final check to ensure that the correct templates have been used. Once this is done, the final documents are pasted in the EMR or sent to the client
Our teams are located across different geographical locations - India, the Philippines, Kenya, and South America. Before they start work, our transcriptionists undergo rigorous training that covers different specialties. Our transcription team includes the following -
Dedicated transcriptionists work on each client account. This helps ensure that they are well versed with the dictating physician's style and accent. This approach also helps us deliver consistently superior services.
Being a leading medical transcription company, we believe in providing the best quality services within a quick time. This is made possible by making use of the best and the latest transcription tools and technologies. Some of the key tools and technologies we leverage include -
Outsourcing medical or healthcare transcription services can help you get access to a series of benefits that you can take advantage of. Some of the key reasons for you to choose us include -
With the kind of extra hours that physicians put in each day, they go through tremendous stress and burnout. Outsourcing healthcare documentation and transcription work to professionals like us can reduce your workload a bit and help you be relaxed and focused while handling patients.
Our transcriptionists undergo a rigorous six-month transcription course before they start working for clients. We also have physiotherapists and other therapists that are well versed in medical terminology on our team. Team members have more than 5-6 years of experience to handle the work with ease.
Our three-tier process ensures that each file is checked for quality before it is submitted to the client. This means that you get 99% error-free reports. Besides, we ensure that transcriptionists that have extensive experience in that particular specialty are assigned to a specific client account. This means that you can be assured that all medical terminologies will be correctly transcribed. Also, we check each transcript - from the template to the demographic entry to the encounter details twice for accuracy. Not to mention, that our high-quality services are affordable and easy on your pocket.
Since our delivery centers are in the Philippines and India, among other locations, our North American customers can take advantage of the overnight turnaround time. With us, you can get reports back faster than ever before.
Partnering with us gives you access to a committed team that has undergone HIPAA training. We ensure that our healthcare processes are 100% compliant.
Our workflow is designed to ensure that you get error-free work. Our QA team checks the final output and corrects any grammatical and contextual errors.
We can deliver the final transcripts in any of the following ways -
You can send us sample encounter audio files and transcripts to work on. This trial run can help you gauge our capabilities as a trusted outsourcing vendor.
We will assign a dedicated project manager when you choose to outsource to a transcription company like us. The manager will always keep you updated about the project status and resolve any issues that you may have.
We provide our clients with round-the-clock support. All our team including the sales teams, project managers, and call center executives are always available via phone or email.
We take data security very seriously. We are an ISO/IEC 27001:2013 ISMS certified organization that ensures that all your patient-related data is completely safe with us.
If you are looking for accurate and reliable medical billing support for your company, we have got you covered. We provide 100% reliable coding services.
Our RCM services are provided by seasoned medical experts with a firm grasp of the revenue cycle management function.
Our medical coding services are provided by seasoned healthcare professionals with a firm grasp of the concepts in their field.
If you are looking for support for your pharmacy business, you are in the right place. We provide comprehensive services for all requirements.
We have significant experience and expertise in handling all types of medical claims. We ensure that all claims are processed and payments received.
We can remotely manage your EMR and EHR records so that they are spotlessly clean and can be relied upon to make informed decisions.
If you are looking to partner with a pioneering provider of telehealth services, you are in the right place. We use digital technologies to make healthcare accessible to all.
We have been designing and creating medical animations for over 19 years. Our seasoned animators have created animations of devices and complex concepts.
A leading Australian group of radiologists was looking for a transcription service provider. Our team provided cost-effective services to the client.
A leading medical foundation was looking for a reliable partner who could help them with rehabilitation transcription services. Our team provided the services within a quick time.
Based on our experiences to date, I would not hesitate to recommend them to another company.CEO,
Flatworld Solutions leverages its global delivery centers in India, South America, Kenya, and the Philippines to deliver transcription solutions that are a cut above the rest.
Get in touch to outsource to the best provider of transcription services.
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