Mortgage Services - Customer Testimonials
We recognize and appreciate Flatworld Solutions’ outstanding support over the last 2 years. During this, they have provided us with offshore resources to assist our back-office team at reasonable rates. We were apprehensive in the beginning as this was our first experience working with outsourced personnel, but to our delight, it took little time for them to assimilate, and their team started handling some of our key operational tasks within days. To date, these services include providing support for our underwriting and disclosure processes. Flatworld’s services create the flexibility to pivot with staffing needs and operate on a 24-hour basis. Moreover, it allows our onshore team to do more valuable tasks during typical working hours.
We are ecstatic with the service Flatworld provides, and they certainly have a great team with positive attitudes and strong work ethics that continually meet our expectations. I recommend them to any mortgage lender trying to improve their operations and strengthen their bottom line. If you are looking for an outsourcing partner, you are in great hands with Flatworld Solutions.
Top Lending and Brokerage Company, New Jersey, USA
I just have to tell you that she has been a huge asset to myself and our team. She has caught on very quickly to our fast-paced everyday needs. I have been able to delegate many tasks to her that has truly allowed me to gain capacity in other areas of management. This past week, I was on vacation and I came back to work like I never left! It was certainly a peace of mind for me and allowed me to enjoy my vacation that much more. I really hope that Flatworld will allow her to be a long-term solution for us! And I just want to say thank you!!
Business Support Manager
Leading Home Mortgage Lender in New Jersey
THANK YOU, THANK YOU, THANK YOU
I cannot thank you all enough and the whole team for all your hard work and all your help!! We are so blessed and thankful for all of you and the amazing work you do! Seriously I am so impressed right now with how flexible you all are and how much you helped us through ALL these system issues today. Thank you a million times!! Our team lead and staff thank you so much as well. We are so grateful!
Assist. VP, Disclosure Manager,
Mortgage Company, Norfolk, VA
FYI, I have been impressed with your team's ability to learn our system so quickly. They seem to have a good grasp on how our system works, they even had to correct me on something today. Rajeev's response and attention to detail has been impressive and appreciated. I know he is on this email so I hope I'm not making him blush.
Thank you everyone and I look forward to being even more impressed by your team in the future.
VP, Corporate Operations,
Appraisal Company, Detroit, MI
We just wrapped up our monthly score card call with our biggest client. We continue to be their top performing AMC by volume, and their top rated AMC. So THANK YOU all for all the hard work on this, and all of our lenders. You at Flatworld all are doing a great job for us and the hard work is truly appreciated.
Appraisal Management Company, CA
Marshall & Santosh,
Thank you for the meeting today. I wanted to pass along my gratitude to your team for helping with these files. My team and I appreciate your continuous assistance and hard work. You make a great impact in our daily process, and it does not go unnoticed. Please let us know if you need anything! Thanks.
Lead Shipping Specialist,
Residential Mortgage Company, Utah
I have worked with Rajeev and his team at Flatworld Solutions for the last 3 ½ years. I have been continually impressed by the level of professionalism and integrity of the Flatworld team has provided. We are looking forward to many more years of partnership with this great company.
Senior Vice President,
Fast Growing Mortgage Company
Hello, we set another record in funding for this month and we aren't even done with the month yet! You have put in a great amount of time and dedication to help us reach this accomplishment together. I couldn't be happier with your efforts to continually improve our business each and every single day. We wouldn't be here without you! THANK YOU!!!
Correspondent Lending Supervisor,
Mortgage Company in Illinois, USA
The conference was extremely productive and great seeing you also! Rajeev Kumar is extremely knowledgeable not only regarding outsourcing, but in our particular industry. There is nothing that he does not know from originations all the way through to post closing functions. You can feel confident that he will give your client a great experience!
Mortgage Services Company Maryland, USA
Flatworld Solutions delivered what they promised; delays in loan processing & lengthy closing time are now a thing of past. Our loan officers and borrowers are happy.
President of a leading mortgage lending company in US